Hotel TV Company is seeking a commercially minded Marketing & Customer Support Manager to own the marketing function, shape strategy, and lead a small junior team from Birmingham. The role blends marketing delivery with a strong emphasis on generating measurable commercial results and overseeing customer support to ensure an organized, professional customer experience.
You will drive annual strategy, campaigns across PPC/SEO/email/content, manage budgets, report ROIs, and foster partnerships and
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Growth Marketing & Customer Experience Lead employer: Hotel TV Company
Join a dynamic and growing business in Birmingham as a Marketing & Customer Support Manager, where you will have the unique opportunity to shape the marketing strategy and lead a dedicated team. With a focus on employee growth, you will enjoy a friendly work culture, annual performance bonuses, and direct involvement in commercial strategy, all while collaborating with major industry brands. This role not only offers competitive benefits but also empowers you to make a meaningful impact on the company's success.
