Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a friendly dining experience.
- Company: The Cardinal is a vibrant neighborhood restaurant in London's City Centre, focused on great food and hospitality.
- Benefits: Enjoy a full-time position with a supportive team and opportunities for growth.
- Why this job: Join us to create memorable experiences in a warm, convivial atmosphere with a passionate team.
- Qualifications: Experience as a Host/Hostess, excellent English, and strong customer service skills required.
- Other info: Be part of a community hub that values camaraderie and exceptional service.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking to hire Host / Hostess to join our team in the City of London for our restaurant, The Cardinal. Reporting to the Restaurant General Manager, the ideal candidate will deliver a courteous and friendly service to the guests in line with the standard operating procedures of the restaurant. About us The Cardinal is a friendly neighbourhood restaurant and bar located in Londons City Centre neighbourhood. We are intensely passionate about the revival of a proper gathering place. Our recipe is simple: great drinks, delicious food, warm hospitality, and a convivial space, all without pretence. Our goal is virtuosity. To do the common, uncommonly well. We take a great deal of pride in our offerings and want to provide the best possible experience for our guests. Destined to be a gathering place for neighbourhood locals, tourists, foodies and revel rousers, The Cardinal will evoke a spirit of comfort and camaraderie. The service will be informal, attentive, friendly, knowledgeable and hospitable. This is a full-time position and is based on-site at the hotel. Position: Host / Hostess About the job Be fully trained with all menu items, presentation, accompaniments. Respond promptly to the service needs of the guest Good knowledge of the reservations system Adapt communication to suit the need of the guest All guests are greeted and helped in a polite and friendly manner. Awareness of guests on arrival Polish all silver and glasses Adhere to the weekly cleaning rota Collect all food items on trays and keep the service pantry clear at all the times Keep the kitchen informed with what required Assist the service of bread, coffee Maintain good communication with supervisor for any problems Keep noise level to a minimum Maintain effective working relationships with colleagues, Supervisors and Managers Assist new colleagues in becoming familiar with the workplace Do not blame others, act and lead by example. Control all emotions and channel anger to a positive cause Never use offensive language Attend all meeting or training sessions when required Attend daily briefings before each service Attend appraisals when required Minimize safety hazards by following all safety rules and procedures Attends work on time as schedules Follows all policies and procedures regarding disciplinary, absence About you Proven experience as a Host / Hostess Excellent level of English Friendly, approachable, and professional Able to work as part of a team Excellent customer service skills Key requirements Knowledge of booking systems, SevenRooms and OpenTable. Excellent communicator at all levels Excellent customer care skills Excellent organisational and administrative skills Friendly, approachable and professional Excellent multi-tasking skills AMRT1_UKCT
Host/Hostess employer: Hotel Saint
Contact Detail:
Hotel Saint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess
✨Tip Number 1
Familiarize yourself with the menu and the restaurant's offerings. Knowing the details about the food and drinks will help you engage with guests and provide them with a memorable experience.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting with a diverse range of guests, being able to adapt your communication style is crucial for providing excellent service.
✨Tip Number 3
Get to know the reservation systems like SevenRooms and OpenTable. Being proficient in these tools will not only make your job easier but also impress your potential employers.
✨Tip Number 4
Show your passion for hospitality. When you apply, convey your enthusiasm for creating a warm and welcoming environment, as this aligns perfectly with The Cardinal's values.
We think you need these skills to ace Host/Hostess
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Host/Hostess at The Cardinal. Familiarize yourself with their service style and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or customer service roles. Mention specific skills that align with the job description, such as knowledge of booking systems like SevenRooms and OpenTable.
Showcase Your Personality: The Cardinal values a friendly and approachable demeanor. Use your application to convey your personality and passion for providing excellent customer service. Share examples of how you've created positive experiences for guests in the past.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial traits for a Host/Hostess.
How to prepare for a job interview at Hotel Saint
✨Know the Menu Inside Out
Make sure you are fully trained on all menu items, including presentation and accompaniments. This knowledge will help you answer any questions guests may have and show your commitment to providing excellent service.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, practice adapting your communication style to suit different guests. Be friendly and approachable, and showcase your ability to engage with a diverse range of people.
✨Showcase Your Team Spirit
Emphasize your ability to work as part of a team during the interview. Share examples of how you've collaborated with colleagues in the past and how you can contribute to maintaining effective working relationships.
✨Exude Professionalism and Warmth
As a Host/Hostess, your demeanor sets the tone for the guest experience. Practice being polite, friendly, and professional in your responses, and be prepared to discuss how you would handle various guest interactions.
