Onsite Night Guest Services Specialist in Elgin

Onsite Night Guest Services Specialist in Elgin

Elgin Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional guest service and oversee property operations overnight.
  • Company: Leading hospitality management firm in Elgin, Scotland.
  • Benefits: Competitive hourly rate and opportunities for career growth.
  • Why this job: Join a dynamic team and make guests feel at home during the night.
  • Qualifications: Strong customer service skills and comfort with physical tasks.
  • Other info: Perfect for those seeking flexible hours and a vibrant work environment.

The predicted salary is between 11 - 16 £ per hour.

A leading hospitality management firm in Elgin, Scotland is seeking an Onsite Night Guest Attendant to provide exceptional guest service and oversee property operations overnight.

Responsibilities include:

  • Conducting property inspections
  • Assisting guests with check-ins and check-outs
  • Performing cleaning and laundry duties

The ideal candidate will have strong customer service skills and be comfortable with physical tasks. This role offers a competitive hourly rate and opportunities for career growth.

Onsite Night Guest Services Specialist in Elgin employer: Hotel Management and Consulting, Inc.

Join a leading hospitality management firm in Elgin, Scotland, where we prioritise exceptional guest service and employee satisfaction. Our supportive work culture fosters growth and development, offering competitive pay and opportunities for advancement within the industry. Experience the unique charm of Elgin while being part of a dedicated team that values your contributions and encourages a rewarding career path.
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Contact Detail:

Hotel Management and Consulting, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onsite Night Guest Services Specialist in Elgin

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Prepare for those interviews! Research common questions for guest services roles and practice your answers. We want you to shine when discussing your customer service skills and how you handle physical tasks.

✨Tip Number 3

Show off your personality! When you apply through our website, make sure your application reflects your enthusiasm for the role. A friendly, approachable vibe is key in hospitality, so let that shine through.

✨Tip Number 4

Follow up after your application! A quick email thanking them for considering your application can keep you on their radar. It shows you're genuinely interested in the position and ready to provide exceptional guest service.

We think you need these skills to ace Onsite Night Guest Services Specialist in Elgin

Customer Service Skills
Property Inspections
Check-in and Check-out Assistance
Cleaning Duties
Laundry Duties
Physical Stamina
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for guests in the past, so share some specific examples that showcase your skills!

Be Clear About Your Availability: Since this role is for overnight shifts, it's super important to mention your availability clearly. Let us know if you’re flexible with hours or if you have any specific preferences – we appreciate honesty!

Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We love it when candidates connect their experiences directly to what we're looking for, so don’t be shy about making those links!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes sure your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at Hotel Management and Consulting, Inc.

✨Know the Company

Before your interview, take some time to research the hospitality management firm. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As an Onsite Night Guest Services Specialist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role.

✨Be Ready for Physical Tasks

Since the job involves physical tasks like cleaning and laundry, be prepared to discuss your experience with similar duties. You might even want to mention how you stay organised and efficient while managing these tasks, as it shows you're ready for the demands of the position.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with, opportunities for career growth, or how they measure success in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.

Onsite Night Guest Services Specialist in Elgin
Hotel Management and Consulting, Inc.
Location: Elgin

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