Waiter/ess - Food & Drink
Waiter/ess - Food & Drink

Waiter/ess - Food & Drink

Full-Time 25700 - 25700 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Greet guests, take orders, and create memorable dining experiences.
  • Company: Hotel Indigo K West Shepherd’s Bush, a vibrant and creative hospitality space.
  • Benefits: Competitive salary, discounts, healthcare plan, and extensive development opportunities.
  • Why this job: Join a dynamic team and make every guest's visit unforgettable.
  • Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
  • Other info: Flexible shifts, supportive team culture, and opportunities for growth.

The predicted salary is between 25700 - 25700 ÂŁ per year.

Great service starts with a smile and ends with a memory. At Hotel Indigo K West Shepherd’s Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. So come and join our pre-opening team, as we get ready to open our doors!

What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.

Here’s what you can look forward to as our Waiter/Waitress:

  • Annual salary: ÂŁ25,700
  • Pension with company contributions
  • 50% discount in all our restaurants and Spa treatments across our properties
  • Team member and Friends & Family rates across our properties
  • Complimentary stay after passing probation
  • IHG Employee rate across 6000 hotels globally
  • Extensive discounts on our benefits platform
  • Healthcare cash plan
  • Interest-free season ticket loan
  • Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
  • World-class development programmes, apprenticeships, and growth opportunities
  • Bike to work scheme
  • Recommend a Friend incentive
  • Free meals on duty
  • Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood

  • Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
  • Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
  • Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
  • Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
  • Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.

What’s Your Story? You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Waiter/Waitress role, you’ll ideally bring:

  • Previous experience as a restaurant server, waiter/waitress, or hospitality team member
  • Strong communication skills and a warm, professional attitude
  • Flexibility to work shifts including evenings, weekends, and holidays
  • A basic understanding of food hygiene and service standards
  • Right to work in the UK and fluency in English
  • A guest-first mindset and desire to be part of a supportive, upbeat team

If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as Waiter/Waitress at Hotel Indigo K West Shepherd’s Bush and help us serve something truly unforgettable every time.

Waiter/ess - Food & Drink employer: Hotel Indigo

At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued and empowered to grow. With competitive salaries, extensive benefits including discounts across our properties, and world-class development programmes, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling career in hospitality. Join us in a neighbourhood-inspired setting where your passion for service can shine and make a lasting impact on our guests' experiences.
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Contact Detail:

Hotel Indigo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ess - Food & Drink

✨Tip Number 1

Get to know the venue! Before your interview, pop by Hotel Indigo K West Shepherd’s Bush and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you’re genuinely interested and ready to be part of the team!

✨Tip Number 2

Practice your people skills! As a waiter/waitress, you’ll be the face of the restaurant. Role-play with friends or family to nail down how you’d greet guests, take orders, and handle any tricky situations. The more comfortable you are, the better you’ll shine in your interview.

✨Tip Number 3

Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Talk about how you’ve created memorable moments for guests in the past. This will help us see that you’re not just looking for a job, but you’re excited to make a difference!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits. Don’t miss out on the chance to join our pre-opening team and start your next great story with us!

We think you need these skills to ace Waiter/ess - Food & Drink

Customer Service Skills
Strong Communication Skills
Attention to Detail
Food Hygiene Knowledge
Flexibility
Teamwork
Positive Attitude
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Interpersonal Skills
Adaptability
Guest-Focused Mindset

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little charm goes a long way!

Tailor Your Experience: Make sure to highlight any relevant experience you have in the hospitality industry. Whether it’s serving tables or creating memorable guest experiences, we want to know how your background aligns with our vision at Hotel Indigo.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our pre-opening team!

How to prepare for a job interview at Hotel Indigo

✨Show Your Personality

As a Waiter/Waitress, your charm and energy are key. During the interview, let your personality shine through. Smile, be friendly, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.

✨Know the Menu

Familiarise yourself with the restaurant's menu and any special dishes or drinks they offer. Being able to discuss these confidently shows your enthusiasm for the role and helps you stand out as someone who is genuinely interested in providing great service.

✨Demonstrate Team Spirit

Highlight your ability to work well in a team. Share examples from previous roles where you supported colleagues or contributed to a positive working environment. This aligns perfectly with the collaborative spirit they’re looking for at Hotel Indigo.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, like dealing with difficult guests or busy service times. Think of examples from your past experience that showcase your problem-solving skills and guest-first mindset.

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