At a Glance
- Tasks: Check in/out guests and enhance their experience with exceptional service.
- Company: Hotel Indigo in Torquay, known for its vibrant atmosphere.
- Benefits: Earn £13.15/hour, enjoy paid overtime and health benefits.
- Other info: Fixed-term contract with growth opportunities in the hospitality industry.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Customer service skills and weekend availability are essential.
The predicted salary is between 27400 - 27400 € per year.
Hotel Indigo in Torquay is seeking a Front Office Team Member to join their team. This role entails checking in/out guests, addressing requests, and engaging with customers to elevate their experiences.
Offering £13.15 per hour with guaranteed hours, paid overtime, and health benefits, this position is a 6-month fixed-term contract requiring 32 hours/week across four shifts, with weekend availability essential.
Apply now to enjoy numerous perks and growth opportunities!
Front Desk & Guest Experience Agent – 32h/wk, 6m FTC in Torquay employer: Hotel Indigo
Hotel Indigo in Torquay is an exceptional employer, offering a vibrant work culture where team members are encouraged to engage with guests and enhance their experiences. With competitive pay, guaranteed hours, and health benefits, employees also enjoy opportunities for personal and professional growth in a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk & Guest Experience Agent – 32h/wk, 6m FTC in Torquay
✨Tip Number 1
Make sure to research Hotel Indigo and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to guest experience and front desk operations. We can help you with mock interviews to boost your confidence and ensure you’re ready to impress!
✨Tip Number 3
Network with current or former employees of Hotel Indigo. They can provide insider tips on what the company looks for in a candidate, which can give you an edge over other applicants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Front Desk & Guest Experience Agent role.
We think you need these skills to ace Front Desk & Guest Experience Agent – 32h/wk, 6m FTC in Torquay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit in with our team.
Tailor Your Application:Make sure to customise your application for the Front Desk & Guest Experience Agent role. Highlight any relevant experience you have in customer service or hospitality, and connect it back to how you can elevate guest experiences at Hotel Indigo.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Hotel Indigo
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel Indigo and its unique offerings. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Customer Service Skills
As a Front Desk & Guest Experience Agent, your ability to engage with customers is crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your commitment to enhancing guest experiences.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy check-in period. Practise your responses to these scenarios, focusing on how you would maintain professionalism and ensure guest satisfaction under pressure.
✨Highlight Your Flexibility
Since the role requires weekend availability and various shifts, be prepared to discuss your flexibility. Share any previous experiences where you adapted to changing schedules or took on additional responsibilities, showing that you're ready to meet the demands of the job.
