At a Glance
- Tasks: Ensure guest rooms are spotless and welcoming, creating memorable experiences.
- Company: Join the vibrant Hotel Indigo K West Shepherd’s Bush team.
- Benefits: Enjoy competitive salary, discounts, healthcare support, and career growth opportunities.
- Why this job: Make a real impact on guest experiences in a creative environment.
- Qualifications: Previous hotel or housekeeping experience and a keen eye for detail.
- Other info: Be part of a supportive team with fun social activities and recognition schemes.
The predicted salary is between 31600 - 31600 £ per year.
It’s the little things that make the biggest difference. At Hotel Indigo K West Shepherd’s Bush, we believe every guest experience begins with thoughtful preparation and finishes with unforgettable comfort. As a Room Attendant, you’ll bring care, precision, and personality to every space, ensuring our hotel reflects the charm and spirit of the neighbourhood in every detail. So come and join our pre-opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo celebrates the unique character of each neighbourhood, and we embrace the bold creativity of Shepherd’s Bush. Our housekeeping team plays a vital role in delivering that story, with exceptional service and immaculate rooms that leave a lasting impression.
Here’s what you can look forward to as our Room Attendant:
- Annual salary: £31,600
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Make it perfect: Clean guest bedrooms and bathrooms to the highest standards, from making beds to shining mirrors and refreshing amenities.
- Keep it spotless: Dust, vacuum, sanitise, and reset rooms for new arrivals or continued stays, following all brand and hygiene standards.
- Manage supplies: Monitor linen and amenities in your trolley, restock as needed, and report low stock or damaged items to your supervisor.
- Support guests: Respond warmly to guest requests, from extra towels to local tips and always going the extra mile when you can.
- Stay alert: Report maintenance issues, lost property, or anything unusual to the housekeeping office, contributing to a safe and well-managed environment.
- Take initiative: Support spring cleans, deep cleans, and occasional public area cleaning if needed.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story? You’re reliable, detail-focused, and enjoy physical work that makes a real impact. To thrive in this Room Attendant role, you’ll ideally have:
- Previous experience in a hotel or housekeeping role
- A strong work ethic and a sharp eye for detail
- Ability to work independently and manage your own section
- Physical fitness to be on your feet for most of the shift, lift up to 23kg, and perform repetitive tasks
- A flexible approach to shift work, including weekends and bank holidays
- A guest-first mind-set and willingness to support your team
If you’re ready to take pride in the details and help us create standout stays, we’d love to hear your story. Join us as a Room Attendant at Hotel Indigo K West Shepherd’s Bush, where every polished corner is a part of the guest experience.
Room Attendant - Housekeeping employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Housekeeping
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the area or check out the hotel's website. Understanding the vibe of Hotel Indigo K West Shepherd’s Bush will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your guest-first mindset! Think of examples from your past experiences where you went the extra mile for someone. This will help you demonstrate your commitment to exceptional service during the interview.
✨Tip Number 3
Be ready to showcase your attention to detail! During the interview, mention specific tasks you've done in previous roles that required precision and care. This is key for a Room Attendant, so let them know you’ve got it covered!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our pre-opening team at Hotel Indigo. Don’t miss out on this opportunity!
We think you need these skills to ace Room Attendant - Housekeeping
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.
Highlight Relevant Experience: Make sure to mention any previous experience in housekeeping or hospitality. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!
Tailor Your Application: Take a moment to tailor your application to our job description. Use keywords from the posting to show that you understand what we’re looking for and how you fit into our story at Hotel Indigo.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hotel Indigo
✨Know the Hotel's Story
Before your interview, take some time to research Hotel Indigo and its unique character. Understand how the hotel reflects the charm of Shepherd’s Bush and be ready to discuss how you can contribute to that story as a Room Attendant.
✨Showcase Your Attention to Detail
During the interview, highlight your previous experience in housekeeping or similar roles. Share specific examples of how you've maintained high standards of cleanliness and attention to detail, as this is crucial for making a lasting impression on guests.
✨Demonstrate a Guest-First Mindset
Be prepared to discuss how you would handle guest requests and ensure their comfort. Think of scenarios where you went the extra mile for someone and share those stories to show your commitment to exceptional service.
✨Emphasise Your Team Spirit
Since teamwork is essential in a housekeeping role, talk about your ability to work independently while also supporting your colleagues. Mention any experiences where you collaborated with others to achieve a common goal, especially in a fast-paced environment.