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- Tasks: Keep our hotel spotless and welcoming by maintaining public areas and guest facilities.
- Company: Join Hotel Indigo K West Shepherd’s Bush, where creativity meets hospitality.
- Benefits: Enjoy a competitive salary, discounts, and extensive development opportunities.
- Why this job: Be part of a pre-opening team and make a real impact on guest experiences.
- Qualifications: Previous cleaning experience and a strong sense of pride in presentation.
- Other info: Flexible hours and a supportive team environment await you.
The predicted salary is between 28400 - 35560 £ per year.
You take pride in the spaces everyone sees first. At Hotel Indigo K West Shepherd’s Bush, we celebrate the spirit of our neighbourhood in every detail, from our buzzing lobby to the shine of our restaurant and bar. As our Public Area Attendant, you’ll be the invisible hand that keeps our hotel welcoming, spotless, and on-brand all day, every day. If you’ve got an eye for detail and take satisfaction in creating beautiful, clean spaces, then this could be your perfect fit. So come and join our pre-opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo is all about individuality: in our design, our service, and our people. Our public areas are the first impression of our hotel, and we believe they should reflect the same style, care and energy as our neighbourhood. That’s where you come in.
Here’s what you can look forward to as our Public Area Attendant:
- Annual salary: £28,400
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Keep it spotless: Clean and maintain all public areas, guest toilets, staff changing rooms, corridors, lobbies, and back-of-house areas, following daily and weekly cleaning schedules.
- Polish the details: From vacuuming and dusting to shining fixtures, mopping floors, and spot-cleaning carpets; no surface is overlooked.
- Stay stocked: Make sure amenities like toilet rolls, hand wash, paper towels, and bins are replenished, clean, and presentable throughout the shift.
- Own your routine: Tackle a wide variety of cleaning tasks including sanitising high-touch points (lifts, handles, switches).
- Be present and proactive: Stay alert to what needs doing, from straightening cushions to reporting maintenance issues and respond to guest or team requests with care and efficiency.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story? You’re reliable, self-motivated and love getting things just right. You’ll thrive in this Public Area Attendant role if you have:
- Previous experience in a cleaning, janitorial, or housekeeping role (ideally in a hotel)
- A strong sense of pride in presentation and cleanliness
- Good time management and ability to work independently
- Confidence using cleaning equipment and following procedures
- Physical fitness to carry out manual tasks (e.g. lifting, bending, standing for long periods)
- Flexibility to work early mornings, evenings, weekends, and holidays
- A positive, proactive attitude and strong team ethic
If you’re ready to bring your attention to detail to a hotel that celebrates creativity and connection, we want to hear your story. Join us as Public Area Attendant at Hotel Indigo K West Shepherd’s Bush, and help us make every corner of our hotel shine, inside and out.
Public Area Attendant - Housekeeping employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant - Housekeeping
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Hotel Indigo's website and social media. Understanding their style and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping and cleanliness. Prepare some examples from your past experience that highlight your attention to detail and pride in your work.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking neat and presentable shows you care about first impressions—just like you would for the hotel’s public areas.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Public Area Attendant - Housekeeping
Some tips for your application 🫡
Show Your Pride in Cleanliness: When you write your application, let us know how much you value cleanliness and presentation. Share any past experiences where you took pride in maintaining spaces, especially if it was in a hotel or similar environment.
Be Specific About Your Skills: We want to see your skills shine! Mention any specific cleaning techniques or equipment you're familiar with. This helps us understand how you can contribute to keeping our hotel spotless and welcoming.
Highlight Your Team Spirit: Since we’re all about teamwork, don’t forget to mention your ability to work well with others. Share examples of how you’ve collaborated with colleagues in the past to create a positive environment.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Hotel Indigo
✨Know Your Space
Before the interview, take some time to familiarise yourself with Hotel Indigo K West Shepherd’s Bush. Understand their style and ethos, especially how they celebrate their neighbourhood. This will help you connect your answers to their values during the interview.
✨Showcase Your Attention to Detail
As a Public Area Attendant, attention to detail is key. Prepare examples from your previous experience where you went above and beyond in maintaining cleanliness or presentation. Be ready to discuss specific tasks you excelled at and how they contributed to a positive guest experience.
✨Demonstrate Your Proactivity
The role requires being present and proactive. Think of instances where you identified a need before it was pointed out, whether it was cleaning a high-touch area or replenishing supplies. Share these stories to show that you can take initiative and keep the hotel welcoming.
✨Emphasise Team Spirit
Hotel Indigo values a strong team ethic. Be prepared to talk about how you’ve worked collaboratively in past roles. Highlight any experiences where you supported your colleagues or contributed to a positive team environment, as this will resonate well with their culture.
