Hotel Indigo & K West Shepherd’s Bush invites a Membership Manager to lead our Spa Reception team and build a thriving member community. You will drive premium service, nurture relationships, and grow memberships while delivering luxury wellness experiences.
You’ll oversee reservations, CRM records, and guest communications, shaping memorable journeys from arrival to departure with a focus on revenue growth and exceptional service.
, #J-18808-LjbffrLuxury Spa Membership & Guest Experience Manager employer: Hotel Indigo
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our inclusive work culture fosters personal and professional growth, offering comprehensive benefits such as excellent holiday pay, a matched pension scheme, and training opportunities. Located in the vibrant community of Bath, our Operations Managers play a crucial role in enhancing customer service while enjoying the flexibility of hybrid working arrangements, making it a truly rewarding place to build your career.