At a Glance
- Tasks: Lead a team to deliver luxury guest service and manage spa reservations.
- Company: Hotel Indigo, a stylish hotel in the heart of London.
- Benefits: Competitive salary, wellness perks, and opportunities for career development.
- Other info: Join a dynamic team dedicated to operational excellence and guest satisfaction.
- Why this job: Create exclusive wellbeing experiences and enhance guest loyalty in a vibrant environment.
- Qualifications: Experience in hospitality management and a passion for wellness.
The predicted salary is between 29700 - 36300 £ per year.
Hotel Indigo in London is seeking a Spa Reception Manager to lead a team delivering luxury guest service at our Spa & Wellbeing sanctuary. You will drive membership engagement, manage reservations and CRM, and oversee a seamless guest journey from arrival to departure.
In this role you will recruit and develop Spa Receptionists, sell memberships, and create exclusive wellbeing experiences that deepen loyalty while supporting revenue growth and operational excellence across the spa and wellness.
Pre-Opening Spa Reception & Membership Manager in London employer: Hotel Indigo
At Places for People, we pride ourselves on being an exceptional employer that values people over numbers. Our inclusive work culture fosters personal and professional growth, offering comprehensive benefits such as excellent holiday pay, a matched pension scheme, and training opportunities. Located in the vibrant community of Bath, our Operations Managers play a crucial role in enhancing customer service while enjoying the flexibility of hybrid working arrangements, making it a truly rewarding place to build your career.
