At a Glance
- Tasks: Support the leadership team and keep hotel operations running smoothly.
- Company: Join Hotel Indigo K West, a vibrant lifestyle hotel in London.
- Benefits: Enjoy a competitive salary, discounts, and career development opportunities.
- Other info: Opportunity to grow and make a real impact in a creative hotel setting.
- Why this job: Be at the heart of creating memorable guest experiences in a dynamic environment.
- Qualifications: Organisational skills, communication abilities, and a passion for hospitality.
The predicted salary is between 30000 - 30000 £ per year.
Be the connection behind the moments that matter. At Hotel Indigo K West Shepherd's Bush, every great guest experience starts with a team working seamlessly together behind the scenes. As our Hotel Assistant, you'll be at the centre of it all, supporting our General Manager, leadership team, and wider hotel operation to keep projects moving, priorities aligned, and the business running smoothly. This is a role on a 12 month fixed‑term basis. If you're highly organised, proactive, and thrive in a fast‑paced environment where no two days are the same, this is an opportunity to play a key role in one of London's newest lifestyle hotels and luxury spa.
What's Our Story? Hotel Indigo is inspired by the individuality of its neighbourhood, and here in Shepherd's Bush we're creating a destination that celebrates creativity, culture, wellbeing, and connection. Behind every successful hotel is a team of people making things happen. As Hotel Assistant, you'll work across departments, helping bring ideas to life, supporting the leadership team, and ensuring the details are never overlooked.
Benefits
- Annual salary: £30,000
- Pension with company contributions
- 50% discount in all our restaurants and spa treatments across our properties
- Team member and Friends & Family rates across our properties
- IHG Employee rate across 6000 hotels globally
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to Health Care cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- Career development programmes and training opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Keep priorities moving – Manage the General Manager's diary, meetings, correspondence and key action plans, ensuring business priorities stay on track.
- Support the leadership team – Act as a central point of coordination for meetings, projects, communications and operational initiatives across the hotel and spa.
- Bring information to life – Prepare presentations, reports, meeting packs, business updates and leadership communications that help drive informed decision‑making.
- Champion our culture – Support colleague engagement initiatives, celebrations, recognition programmes and events that help make our hotel a great place to work.
- Coordinate memorable moments – Assist with VIP visits, special events, hotel launches, community partnerships and hotel initiatives.
- Keep everything organised – Maintain project plans, business trackers, documentation, records and administrative systems that support the smooth running of the hotel.
- Support communication – Help deliver clear and engaging internal communications, ensuring colleagues remain informed, connected and inspired.
- Go beyond the desk – Provide support across departments, assist with guest correspondence when required, and help create exceptional experiences for guests and team members alike.
What's Your Story?
You're naturally organised, highly professional, and enjoy bringing structure to busy environments. You'll thrive in this Hotel Assistant role if you bring:
- Previous experience in an administrative, executive assistant, office manager, coordinator or hospitality support role
- Outstanding organisational and time management skills
- Strong written and verbal communication abilities
- Excellent attention to detail and the ability to manage multiple priorities simultaneously
- Confidence working with senior stakeholders and leadership teams
- Advanced Microsoft Office skills, including PowerPoint, Excel and Outlook
- A proactive, solutions‑focused mindset and the confidence to take ownership
- The ability to build positive relationships across all levels of the business
- A genuine passion for hospitality and creating exceptional experiences
This isn't simply an administrative role, it's an opportunity to become a trusted partner to the leadership team and play a meaningful part in shaping the culture, energy and success of the hotel. Join Hotel Indigo K West Shepherd's Bush as our Hotel Assistant and help bring our vision to life—one project, one initiative, and one memorable moment at a time. All applicants must have existing rights to work in the UK status.
Hotel Assistant - Executive Office in London employer: Hotel Indigo
At Hotel Indigo K West Shepherd's Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity, collaboration, and personal growth. As a Hotel Assistant, you'll enjoy competitive benefits including a generous salary, extensive discounts across our properties, and access to career development programmes, all while being part of a dynamic team dedicated to delivering exceptional guest experiences in one of London's most exciting neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Assistant - Executive Office in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Hotel Assistant - Executive Office in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Hotel Indigo
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Hotel Indigo. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
