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- Tasks: Lead a dynamic housekeeping team to create spotless, guest-ready rooms.
- Company: Join Hotel Indigo K West Shepherd’s Bush, where every detail tells a story.
- Benefits: Enjoy competitive salary, discounts, healthcare, and world-class development opportunities.
- Why this job: Make a real impact on guest experiences in a vibrant hotel environment.
- Qualifications: Experience in housekeeping supervision and strong leadership skills required.
- Other info: Be part of a pre-opening team with excellent career growth potential.
The predicted salary is between 34000 - 38000 £ per year.
Bring our neighbourhood to life, one perfectly made room at a time. At Hotel Indigo K West Shepherd’s Bush, our hotel tells the story of the neighbourhood through every detail, and our housekeeping team is at the heart of that story. As our Housekeeping Supervisor, you’ll be guiding our Room Attendants to deliver spotless rooms, thoughtful touches, and moments that matter. If you love high standards, leading from the floor, and making the guest experience shine, this is your next move. So come and join our pre-opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo celebrates the individuality of every neighbourhood, and here in West London, we’re inspired by music, culture, and creative energy. Our guests expect more than clean rooms, they expect a stay that reflects the local vibe. As Housekeeping Supervisor, you’ll help make that happen by supporting your team and keeping every detail in check.
Here’s what you can look forward to as our Housekeeping Supervisor:
- Annual salary: £34,100
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Set the standards: Check guest rooms, corridors, and public areas on your assigned floors to ensure everything is clean, safe, and guest-ready, right down to the smallest detail.
- Lead the shift: Support the daily operations by assigning tasks, checking off completed rooms, and making sure your team has everything they need to deliver exceptional work.
- Support your team: Be a go-to person on the floor, answering questions, solving problems, and giving feedback to help Room Attendants and Porters do their best work.
- Keep it running: Report maintenance issues, manage linen and supplies, and make sure service areas and trolleys are always tidy and ready for the next shift.
- Go the extra mile: Look after VIP room checks, special requests, and guest feedback, always with professionalism and pride.
- Work together: Communicate with the Front of House, Engineering, and other teams to keep service flowing and guests happy.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story? You’re motivated, organised, and passionate about leading by example. You’ll thrive in this Housekeeping Supervisor role if you bring:
- Experience as a housekeeping supervisor or senior room attendant in a hotel
- Strong communication and leadership skills
- Excellent attention to detail and time management
- Confidence with housekeeping systems and operational procedures
- A hands-on approach and positive attitude
- Flexibility to work shifts, including weekends and holidays
- A genuine passion for guest experience and team development
If you’re ready to bring energy, precision, and leadership to one of West London’s most vibrant hotel teams, we want to hear your story. Join us as Housekeeping Supervisor at Hotel Indigo K West Shepherd’s Bush, and help us turn every stay into something unforgettable.
Housekeeping Supervisor - Housekeeping employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Housekeeping
✨Tip Number 1
Get to know the hotel vibe! Before your interview, take a stroll around the area and soak in the local culture. This will help you connect with the hotel's story and show that you're genuinely interested in bringing that energy to the role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've led a team or solved a problem on the floor. Be ready to share these stories during your interview to demonstrate your hands-on approach and ability to motivate others.
✨Tip Number 3
Show off your attention to detail! During the interview, mention specific instances where your keen eye for detail made a difference in guest satisfaction. This will highlight your fit for the Housekeeping Supervisor role, where every little thing counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the modern hospitality experience. Let’s get your story started!
We think you need these skills to ace Housekeeping Supervisor - Housekeeping
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, share why you love housekeeping and how you can bring that passion to our team. A personal touch goes a long way!
Highlight Your Experience: Make sure to detail your previous experience as a housekeeping supervisor or senior room attendant. We want to know how you've led teams and maintained high standards in your past roles.
Be Specific About Your Skills: When listing your skills, be specific! Talk about your communication abilities, attention to detail, and any experience with housekeeping systems. This helps us see how you fit into our vibrant team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hotel Indigo K West Shepherd’s Bush!
How to prepare for a job interview at Hotel Indigo
✨Know the Hotel's Story
Before your interview, dive into the story of Hotel Indigo K West Shepherd’s Bush. Understand how the hotel reflects the local vibe and culture. This will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved processes. Highlight your ability to support and motivate Room Attendants, as this is crucial for the Housekeeping Supervisor role. Be ready to discuss how you handle challenges on the floor.
✨Attention to Detail is Key
Since the role demands high standards, be prepared to talk about how you ensure cleanliness and safety in guest areas. You might even want to mention specific procedures or systems you’ve used in the past to maintain those standards, showing that you have the right skills for the job.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your interest in the role and the hotel. Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows that you’re not just looking for any job, but that you’re keen on contributing to their unique environment.
