Be the connection behind the moments that matter.
At Hotel Indigo K West Shepherd's Bush , every great guest experience starts with a team working seamlessly together behind the scenes. As our Hotel Assistant , you'll be at the centre of it all, supporting our General Manager, leadership team, and wider hotel operation to keep projects moving, priorities aligned, and the business running smoothly. This is a role on a 12 month fixed‑term basis.
If you're highly organised, proactive, and thrive in a fast‑paced environment where no two days are the same, this is an opportunity to play a key role in one of London's newest lifestyle hotels and luxury spa.
What's Our Story?
Hotel Indigo is inspired by the individuality of its neighbourhood, and here in Shepherd's Bush we're creating a destination that celebrates creativity, culture, wellbeing, and connection.
Behind every successful hotel is a team of people making things happen. As Hotel Assistant, you'll work across departments, helping bring ideas to life, supporting the leadership team, and ensuring the details are never overlooked.
Benefits
Annual salary: £30,000
Pension with company contributions
50% discount in all our restaurants and spa treatments across our properties
Team member and Friends & Family rates across our properties
IHG Employee rate across 6000 hotels globally
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Access to Health Care cash plan
Interest‑free season ticket loan
Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
Career development programmes and training opportunities
Bike to work scheme
Recommend a Friend incentive
Free meals on duty
Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
Keep priorities moving – Manage the General Manager's diary, meetings, correspondence and key action plans, ensuring business priorities stay on track.
Support the leadership team – Act as a central point of coordination for meetings, projects, communications and operational initiatives across the hotel and spa.
Bring information to life – Prepare presentations, reports, meeting packs, business updates and leadership communications that help drive informed decision‑making.
Champion our culture – Support colleague engagement initiatives, celebrations, recognition programmes and events that help make our hotel a great place to work.
Coordinate memorable moments – Assist with VIP visits, special events, hotel launches, community partnerships and hotel initiatives.
Keep everything organised – Maintain project plans, business trackers, documentation, records and administrative systems that support the smooth running of the hotel.
Support communication – Help deliver clear and engaging internal communications, ensuring colleagues remain informed, connected and inspired.
Go beyond the desk – Provide support across departments, assist with guest correspondence when required, and help create exceptional experiences for guests and team members alike.
What's Your Story?
You're naturally organised, highly professional, and enjoy bringing structure to busy environments. You'll thrive in this Hotel Assistant role if you bring:
Previous experience in an administrative, executive assistant, office manager, coordinator or hospitality support role
Outstanding organisational and time management skills
Strong written and verbal communication abilities
Excellent attention to detail and the ability to manage multiple priorities simultaneously
Confidence working with senior stakeholders and leadership teams
Advanced Microsoft Office skills, including PowerPoint, Excel and Outlook
A proactive, solutions‑focused mindset and the confidence to take ownership
The ability to build positive relationships across all levels of the business
A genuine passion for hospitality and creating exceptional experiences
This isn't simply an administrative role, it's an opportunity to become a trusted partner to the leadership team and play a meaningful part in shaping the culture, energy and success of the hotel.
Join Hotel Indigo K West Shepherd's Bush as our Hotel Assistant and help bring our vision to life—one project, one initiative, and one memorable moment at a time.
All applicants must have existing rights to work in the UK status.
#J-18808-Ljbffr
At Hotel Indigo K West Shepherd's Bush , every great guest experience starts with a team working seamlessly together behind the scenes. As our Hotel Assistant , you'll be at the centre of it all, supporting our General Manager, leadership team, and wider hotel operation to keep projects moving, priorities aligned, and the business running smoothly. This is a role on a 12 month fixed‑term basis.
If you're highly organised, proactive, and thrive in a fast‑paced environment where no two days are the same, this is an opportunity to play a key role in one of London's newest lifestyle hotels and luxury spa.
What's Our Story?
Hotel Indigo is inspired by the individuality of its neighbourhood, and here in Shepherd's Bush we're creating a destination that celebrates creativity, culture, wellbeing, and connection.
Behind every successful hotel is a team of people making things happen. As Hotel Assistant, you'll work across departments, helping bring ideas to life, supporting the leadership team, and ensuring the details are never overlooked.
Benefits
Annual salary: £30,000
Pension with company contributions
50% discount in all our restaurants and spa treatments across our properties
Team member and Friends & Family rates across our properties
IHG Employee rate across 6000 hotels globally
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Access to Health Care cash plan
Interest‑free season ticket loan
Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
Career development programmes and training opportunities
Bike to work scheme
Recommend a Friend incentive
Free meals on duty
Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
Keep priorities moving – Manage the General Manager's diary, meetings, correspondence and key action plans, ensuring business priorities stay on track.
Support the leadership team – Act as a central point of coordination for meetings, projects, communications and operational initiatives across the hotel and spa.
Bring information to life – Prepare presentations, reports, meeting packs, business updates and leadership communications that help drive informed decision‑making.
Champion our culture – Support colleague engagement initiatives, celebrations, recognition programmes and events that help make our hotel a great place to work.
Coordinate memorable moments – Assist with VIP visits, special events, hotel launches, community partnerships and hotel initiatives.
Keep everything organised – Maintain project plans, business trackers, documentation, records and administrative systems that support the smooth running of the hotel.
Support communication – Help deliver clear and engaging internal communications, ensuring colleagues remain informed, connected and inspired.
Go beyond the desk – Provide support across departments, assist with guest correspondence when required, and help create exceptional experiences for guests and team members alike.
What's Your Story?
You're naturally organised, highly professional, and enjoy bringing structure to busy environments. You'll thrive in this Hotel Assistant role if you bring:
Previous experience in an administrative, executive assistant, office manager, coordinator or hospitality support role
Outstanding organisational and time management skills
Strong written and verbal communication abilities
Excellent attention to detail and the ability to manage multiple priorities simultaneously
Confidence working with senior stakeholders and leadership teams
Advanced Microsoft Office skills, including PowerPoint, Excel and Outlook
A proactive, solutions‑focused mindset and the confidence to take ownership
The ability to build positive relationships across all levels of the business
A genuine passion for hospitality and creating exceptional experiences
This isn't simply an administrative role, it's an opportunity to become a trusted partner to the leadership team and play a meaningful part in shaping the culture, energy and success of the hotel.
Join Hotel Indigo K West Shepherd's Bush as our Hotel Assistant and help bring our vision to life—one project, one initiative, and one memorable moment at a time.
All applicants must have existing rights to work in the UK status.
#J-18808-Ljbffr
