Hotel Indigo K West Shepherd’s Bush is hiring a Guest Experience Manager to lead the guest journey across day and night shifts, ensuring memorable stays and superb service. You’ll oversee Front of House, coach teams, and coordinate personalized experiences for guests, loyalty members, and special occasions.
You’ll join a team focused on warmth, professional handling of guest concerns, and delivering smooth operations with strong leadership, across a 4 on 4 off, 12-hour shift pattern.
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Guest Experience Lead — Front of House (4-on/4-off) in Hatton employer: Hotel Indigo
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture where every team member plays a vital role in delivering exceptional guest experiences. As a Kitchen Porter, you will enjoy competitive benefits including a generous salary, extensive discounts, and access to world-class training programmes, all while being part of a community-focused environment that values teamwork and quality. Join us in creating a spotless kitchen that supports our talented chefs and enhances the local energy of Shepherd’s Bush.
