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- Tasks: Greet guests, take orders, and serve food with a smile while creating memorable experiences.
- Company: Join the vibrant team at Hotel Indigo London K West Shepherd’s Bush.
- Benefits: Enjoy competitive pay, discounts, free meals, and extensive development opportunities.
- Other info: Flexible shifts, supportive team culture, and opportunities for growth await you.
- Why this job: Be part of a creative hospitality space and make every guest interaction special.
- Qualifications: Previous experience in hospitality and strong communication skills are preferred.
The predicted salary is between 12 - 13 ÂŁ per hour.
Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherd’s Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story.
What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Salary: 12.71 per hour
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Access to a healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story? You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest‑first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo London K West Shepherd’s Bush and help us serve something truly unforgettable every time.
Waiter/ess - Food & Drink in City of Westminster employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Food & Drink in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This will help you chat confidently about how you can contribute to creating those unforgettable experiences.
✨Tip Number 2
Show off your personality! When you meet the team, let your charm and energy shine through. Remember, they’re looking for someone who can create positive guest interactions, so be yourself and don’t be afraid to show your passion for hospitality.
✨Tip Number 3
Prepare some examples! Think of times when you’ve gone above and beyond for a guest or handled a tricky situation with grace. Sharing these stories during your chat will demonstrate your experience and commitment to great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Hotel Indigo. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Waiter/ess - Food & Drink in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little charm goes a long way!
Tailor Your Experience: Make sure to highlight any previous experience in food and drink service. We love seeing how your past roles have prepared you for this position. Be specific about your skills and how they relate to creating memorable guest experiences.
Keep It Professional Yet Friendly: While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Hotel Indigo
✨Show Your Personality
As a waiter or waitress, your charm and energy are key! Make sure to let your personality shine through during the interview. Smile, be friendly, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes they might offer. Being able to recommend items confidently shows that you’re proactive and genuinely interested in providing great service. It’s a great way to impress your interviewer!
✨Demonstrate Team Spirit
Hospitality is all about teamwork. Be prepared to discuss how you’ve worked effectively with others in past roles. Share examples of how you’ve supported colleagues during busy shifts or helped create a positive atmosphere, as this aligns perfectly with the hotel’s values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.