Room Attendant - Housekeeping in City of Westminster
Room Attendant - Housekeeping

Room Attendant - Housekeeping in City of Westminster

City of Westminster Full-Time 25200 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure guest rooms are spotless and welcoming, creating memorable experiences.
  • Company: Join the vibrant Hotel Indigo K West Shepherd’s Bush team.
  • Benefits: Enjoy competitive salary, discounts, and extensive development opportunities.
  • Why this job: Make a real impact on guest experiences in a creative environment.
  • Qualifications: Detail-oriented, reliable, and physically fit for hands-on work.
  • Other info: Be part of a supportive team with great career growth potential.

The predicted salary is between 25200 - 36000 £ per year.

It’s the little things that make the biggest difference. At Hotel Indigo K West Shepherd’s Bush, we believe every guest experience begins with thoughtful preparation and finishes with unforgettable comfort. As a Room Attendant, you’ll bring care, precision, and personality to every space, ensuring our hotel reflects the charm and spirit of the neighbourhood in every detail. So come and join our pre-opening team, as we get ready to open our doors!

What’s Our Story? Hotel Indigo celebrates the unique character of each neighbourhood, and we embrace the bold creativity of Shepherd’s Bush. Our housekeeping team plays a vital role in delivering that story, with exceptional service and immaculate rooms that leave a lasting impression.

Here’s what you can look forward to as our Room Attendant:

  • Annual salary: £31,600
  • Pension with company contributions
  • 50% discount in all our restaurants and Spa treatments across our properties
  • Team member and Friends & Family rates across our properties
  • Complimentary stay after passing probation
  • IHG Employee rate across 6000 hotels globally
  • Extensive discounts on our benefits platform
  • Healthcare cash plan
  • Interest-free season ticket loan
  • Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
  • World-class development programmes and growth opportunities
  • Bike to work scheme
  • Recommend a Friend incentive
  • Free meals on duty
  • Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood:

  • Make it perfect: Clean guest bedrooms and bathrooms to the highest standards, from making beds to shining mirrors and refreshing amenities.
  • Keep it spotless: Dust, vacuum, sanitise, and reset rooms for new arrivals or continued stays, following all brand and hygiene standards.
  • Manage supplies: Monitor linen and amenities in your trolley, restock as needed, and report low stock or damaged items to your supervisor.
  • Support guests: Respond warmly to guest requests, from extra towels to local tips and always going the extra mile when you can.
  • Stay alert: Report maintenance issues, lost property, or anything unusual to the housekeeping office, contributing to a safe and well-managed environment.
  • Take initiative: Support spring cleans, deep cleans, and occasional public area cleaning if needed.
  • Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.

What’s Your Story? You’re reliable, detail-focused, and enjoy physical work that makes a real impact. To thrive in this Room Attendant role, you’ll ideally have:

  • Previous experience in a hotel or housekeeping role
  • A strong work ethic and a sharp eye for detail
  • Ability to work independently and manage your own section
  • Physical fitness to be on your feet for most of the shift, lift up to 23kg, and perform repetitive tasks
  • A flexible approach to shift work, including weekends and bank holidays
  • A guest-first mind-set and willingness to support your team

If you’re ready to take pride in the details and help us create standout stays, we’d love to hear your story. Join us as a Room Attendant at Hotel Indigo K West Shepherd’s Bush, where every polished corner is a part of the guest experience.

Room Attendant - Housekeeping in City of Westminster employer: Hotel Indigo

At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture that values every team member's contribution. As a Room Attendant, you will enjoy competitive benefits including a generous salary, extensive discounts, and world-class development programmes, all while being part of a pre-opening team that celebrates the unique charm of our neighbourhood. Join us to not only enhance guest experiences but also to grow your career in a supportive environment that prioritises your wellbeing and success.
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Contact Detail:

Hotel Indigo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant - Housekeeping in City of Westminster

✨Tip Number 1

Get to know the hotel! Before your interview, do a bit of research on Hotel Indigo K West Shepherd’s Bush. Familiarise yourself with their values and the unique character of the neighbourhood. This will help you show how you can contribute to their story.

✨Tip Number 2

Practice your guest-first mindset! Think of examples from your past experiences where you went the extra mile for guests. Being able to share these stories will demonstrate your commitment to exceptional service during the interview.

✨Tip Number 3

Show off your attention to detail! During the interview, highlight specific instances where your keen eye for detail made a difference in your previous roles. This is crucial for a Room Attendant, so let them know you’ve got it covered!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities at Hotel Indigo. Don’t miss out on being part of our pre-opening team!

We think you need these skills to ace Room Attendant - Housekeeping in City of Westminster

Attention to Detail
Physical Fitness
Time Management
Guest Service Skills
Reliability
Ability to Work Independently
Teamwork
Flexibility
Knowledge of Hygiene Standards
Manual Handling Procedures
Problem-Solving Skills
Communication Skills
Experience in Housekeeping
Initiative

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our team.

Highlight Relevant Experience: Make sure to mention any previous experience in housekeeping or hospitality. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!

Tailor Your Application: Take a moment to tailor your application to our job description. Use keywords from the posting to show that you understand what we’re looking for and how you fit into our story at Hotel Indigo.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Hotel Indigo

✨Know the Hotel's Story

Before your interview, take some time to research Hotel Indigo and its unique character. Understanding the brand's story and how it reflects the neighbourhood will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Showcase Your Attention to Detail

As a Room Attendant, attention to detail is crucial. Prepare examples from your previous experience where you went above and beyond to ensure cleanliness and guest satisfaction. This will demonstrate your commitment to maintaining high standards.

✨Emphasise Your Guest-First Mindset

During the interview, highlight your ability to respond warmly to guest requests. Share specific instances where you provided exceptional service or resolved issues effectively. This will show that you understand the importance of creating memorable experiences for guests.

✨Be Ready for Practical Questions

Expect questions about handling physical tasks and managing supplies. Be prepared to discuss how you stay organised and efficient while working independently. This will reassure the interviewers that you can handle the demands of the role with ease.

Room Attendant - Housekeeping in City of Westminster
Hotel Indigo
Location: City of Westminster

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