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- Tasks: Deliver fresh linen and support the housekeeping team to ensure a smooth operation.
- Company: Join the vibrant Hotel Indigo K West Shepherd’s Bush, known for its character and creativity.
- Benefits: Enjoy a competitive salary, discounts, complimentary stays, and extensive development opportunities.
- Why this job: Be the essential part of creating memorable guest experiences with your attention to detail.
- Qualifications: A positive attitude, teamwork skills, and flexibility for varied shifts are key.
- Other info: Full training provided; previous experience in housekeeping is a bonus.
The predicted salary is between 24000 - 36000 £ per year.
Fresh linen. Perfectly placed. Quietly essential. At Hotel Indigo K West Shepherd’s Bush, we know that a great stay starts with the details you don’t always see, and that’s where you come in. As our Linen Porter, you’ll be the friendly, efficient helping hand behind every freshly made bed, neatly stacked towel, and perfectly stocked cupboard. Working with the housekeeping team, your role helps everything run smoothly: one clean sheet at a time. If this appeals to you, then come join our pre-opening team as we get ready to open our doors!
What’s Our Story? Hotel Indigo reflects the vibrant culture of Shepherd’s Bush: energetic, creative and full of character. From our rooms to our public areas, we champion personal touches, local stories and standout service. Our back-of-house team plays a huge part in that, and as Linen Porter, you’ll help us deliver quality and care, every single day.
Here’s what you can look forward to as our Linen Porter:
- Annual salary: £30,300
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Handle the essentials – Deliver clean linen and towels to each floor.
- Collect used items and return them to the laundry on time and in good order.
- Keep it organised – Maintain neat and fully stocked linen cupboards.
- Report any shortages or damaged stock quickly and clearly.
- Support the housekeeping team – Assist with guest requests, set up extra beds or cots, deliver items like irons and towels, and keep supplies ready during peak periods.
- Maintain back-of-house spaces – Keep storerooms, corridors, and service areas clean, clear and safe at all times.
- Help dispose of rubbish and recycling responsibly.
- Report and respond – Let your supervisor know about any broken items, equipment faults, or urgent guest needs.
- You’re our extra pair of eyes on the floor.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story?
You’re organised, energetic, and take pride in keeping things clean and running smoothly. You’ll thrive in this Linen Porter role if you bring:
- A positive, can-do attitude and a helpful nature
- The ability to work independently and as part of a team
- Physical stamina and safe lifting awareness
- Good communication skills for reporting and teamwork
- Flexibility to work varied shifts, including weekends and bank holidays
- Previous experience in a housekeeping or laundry setting is a bonus, but full training is provided
You keep the wheels turning, the cupboards stocked, and the standards high. Join us as a Linen Porter at Hotel Indigo K West Shepherd’s Bush, and be part of the detail that makes every stay feel special.
Linen Porter - Housekeeping in City of Westminster employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linen Porter - Housekeeping in City of Westminster
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hotel Indigo K West Shepherd’s Bush. Familiarise yourself with their vibe and values. This will help you show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Linen Porter, you'll need to work closely with the housekeeping team. Think about examples from your past where you've worked well in a team or helped out guests. This will help you shine during the interview.
✨Tip Number 3
Show off your organisational skills! Bring up any experiences where you’ve kept things tidy or managed supplies effectively. This is key for the role, so make sure to highlight how you can keep those linen cupboards stocked and organised.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Hotel Indigo. Don’t miss out on this opportunity to be part of something special!
We think you need these skills to ace Linen Porter - Housekeeping in City of Westminster
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a Linen Porter and how you can contribute to our team at Hotel Indigo.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills. If you've worked in housekeeping or have a knack for organisation, let us know! We love seeing how your background fits with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Indigo
✨Know Your Role
Before the interview, make sure you understand what a Linen Porter does. Familiarise yourself with the responsibilities listed in the job description, like delivering clean linen and maintaining stock levels. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since this role involves working closely with the housekeeping team, be prepared to discuss your teamwork skills. Think of examples from past experiences where you’ve collaborated effectively with others. Highlighting your ability to support colleagues will resonate well with the interviewers.
✨Demonstrate Your Attention to Detail
As a Linen Porter, attention to detail is key. Be ready to share instances where your meticulous nature made a difference, whether it was in a previous job or a personal project. This will illustrate your commitment to maintaining high standards, which is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the hotel’s culture aligns with your values.
