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- Tasks: Lead a team to create spotless, guest-ready rooms and ensure high standards.
- Company: Join Hotel Indigo K West Shepherd’s Bush, where every detail tells a story.
- Benefits: Enjoy competitive salary, discounts, healthcare, and world-class development opportunities.
- Why this job: Make a real impact on guest experiences in a vibrant hotel environment.
- Qualifications: Experience in housekeeping supervision and strong leadership skills required.
- Other info: Be part of a dynamic pre-opening team with excellent career growth potential.
The predicted salary is between 34000 - 38000 ÂŁ per year.
Bring our neighbourhood to life, one perfectly made room at a time. At Hotel Indigo K West Shepherd’s Bush, our hotel tells the story of the neighbourhood through every detail, and our housekeeping team is at the heart of that story. As our Housekeeping Supervisor, you’ll be guiding our Room Attendants to deliver spotless rooms, thoughtful touches, and moments that matter. If you love high standards, leading from the floor, and making the guest experience shine, this is your next move. So come and join our pre‑opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo celebrates the individuality of every neighbourhood, and here in West London, we’re inspired by music, culture, and creative energy. Our guests expect more than clean rooms, they expect a stay that reflects the local vibe. As Housekeeping Supervisor, you’ll help make that happen by supporting your team and keeping every detail in check.
Here’s what you can look forward to as our Housekeeping Supervisor:
- Annual salary: ÂŁ34,100
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Set the standards: Check guest rooms, corridors, and public areas on your assigned floors to ensure everything is clean, safe, and guest‑ready, right down to the smallest detail.
- Lead the shift: Support the daily operations by assigning tasks, checking off completed rooms, and making sure your team has everything they need to deliver exceptional work.
- Support your team: Be a go‑to person on the floor, answering questions, solving problems, and giving feedback to help Room Attendants and Porters do their best work.
- Keep it running: Report maintenance issues, manage linen and supplies, and make sure service areas and trolleys are always tidy and ready for the next shift.
- Go the extra mile: Look after VIP room checks, special requests, and guest feedback, always with professionalism and pride.
- Work together: Communicate with the Front of House, Engineering, and other teams to keep service flowing and guests happy.
- Stay safe: Follow all manual handling, hygiene, safety, and COSHH procedures, and help create a safe environment for guests and team members alike.
What’s Your Story? You’re motivated, organised, and passionate about leading by example. You’ll thrive in this Housekeeping Supervisor role if you bring:
- Experience as a housekeeping supervisor or senior room attendant in a hotel
- Strong communication and leadership skills
- Excellent attention to detail and time management
- Confidence with housekeeping systems and operational procedures
- A hands‑on approach and positive attitude
- Flexibility to work shifts, including weekends and holidays
- A genuine passion for guest experience and team development
If you’re ready to bring energy, precision, and leadership to one of West London’s most vibrant hotel teams, we want to hear your story. Join us as Housekeeping Supervisor at Hotel Indigo K West Shepherd’s Bush, and help us turn every stay into something unforgettable.
Housekeeping Supervisor - Housekeeping in City of Westminster employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor - Housekeeping in City of Westminster
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Hotel Indigo K West Shepherd’s Bush online. Familiarise yourself with their story and how they reflect the local culture. This will help you connect your experience to their values during the chat.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've led a team or solved problems on the floor. Be ready to share these stories in your interview to demonstrate how you can guide the Room Attendants effectively.
✨Tip Number 3
Prepare for those tricky questions! You might be asked about handling guest feedback or managing a busy shift. Practice your responses so you can showcase your attention to detail and commitment to guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team right from the start. Let’s make that perfect room together!
We think you need these skills to ace Housekeeping Supervisor - Housekeeping in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a fantastic guest experience and leading a team. Share your story and what makes you excited about joining us at Hotel Indigo.
Be Detail-Oriented: Just like in housekeeping, attention to detail is key in your application. Make sure to proofread your CV and cover letter for any typos or errors. We appreciate clarity and precision, so keep it neat and professional!
Highlight Relevant Experience: Make sure to showcase your previous experience in housekeeping or supervisory roles. We want to know how your background aligns with our expectations. Use specific examples that demonstrate your leadership skills and ability to maintain high standards.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on being part of our team right from the start!
How to prepare for a job interview at Hotel Indigo
✨Know the Hotel's Story
Before your interview, dive into the story of Hotel Indigo K West Shepherd’s Bush. Understand how the hotel reflects the local vibe and culture. This will help you connect your answers to their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to maintain high standards.
✨Emphasise Attention to Detail
In housekeeping, every detail matters. Be ready to discuss how you ensure cleanliness and safety in guest rooms and public areas. Share specific strategies you’ve used to maintain high standards and how you handle feedback from guests.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing a busy shift or dealing with a guest complaint. Think through these scenarios in advance and be ready to demonstrate your problem-solving skills and ability to keep the team motivated under pressure.
