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For Companies At a Glance
- Tasks: Greet guests, take orders, and serve food with a smile while creating memorable experiences.
- Company: Join the vibrant team at Hotel Indigo London K West Shepherd’s Bush.
- Benefits: Enjoy competitive pay, discounts, free meals, and extensive development opportunities.
- Other info: Flexible shifts, supportive team, and a chance to grow your career.
- Why this job: Be part of a creative hospitality space and make every guest interaction special.
- Qualifications: Previous experience in hospitality and a passion for great service.
The predicted salary is between 12 - 13 ÂŁ per hour.
Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherd’s Bush, we believe in more than just serving food; we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story.
What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Salary: 12.71 per hour
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Access to a healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story? You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest‑first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo London K West Shepherd’s Bush and help us serve something truly unforgettable every time. All applicants must have existing rights to work in the UK.
Casual Waiter/ess - Food & Drink in City of Westminster employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Waiter/ess - Food & Drink in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your conversation. It shows you’re genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your people skills! As a Casual Waiter/ess, you’ll be the face of the restaurant. Role-play with a friend or family member to nail down how you’d greet guests and handle their requests. Confidence and charm go a long way in making memorable experiences!
✨Tip Number 3
Show off your flexibility! Be ready to discuss your availability for shifts, especially evenings and weekends. Highlighting your willingness to adapt will make you stand out as a team player who’s ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily showcase your personality and passion for hospitality right from the start. Let’s get your story started at Hotel Indigo!
We think you need these skills to ace Casual Waiter/ess - Food & Drink in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little charm goes a long way!
Tailor Your Experience: Make sure to highlight any previous experience in the hospitality industry. We love seeing how your past roles have prepared you for this Casual Waiter/ess position. Be specific about your skills and how they relate to creating memorable guest experiences.
Keep It Professional Yet Friendly: While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just a few clicks and you’re on your way!
How to prepare for a job interview at Hotel Indigo
✨Show Your Personality
As a Casual Waiter/ess, your charm and energy are key! Make sure to let your personality shine during the interview. Smile, be friendly, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes they might offer. Being able to recommend items or discuss ingredients shows that you’re genuinely interested in the role and can provide excellent service to guests.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of how you've supported colleagues in previous roles, especially during busy shifts. This will show that you understand the importance of collaboration in delivering great service.
✨Prepare for Common Questions
Anticipate questions about your previous experience in hospitality and how you handle difficult situations. Think of specific examples that showcase your problem-solving skills and guest-first mindset. This preparation will help you feel more confident during the interview.