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- Tasks: Greet guests, take orders, and create memorable dining experiences.
- Company: Join the vibrant team at Hotel Indigo K West Shepherd’s Bush.
- Benefits: Enjoy competitive salary, discounts, and extensive development opportunities.
- Why this job: Be part of a creative hospitality space and make lasting memories.
- Qualifications: Previous experience in hospitality and strong communication skills.
- Other info: Flexible shifts and a supportive, upbeat team environment.
The predicted salary is between 25700 - 36000 ÂŁ per year.
Great service starts with a smile and ends with a memory. At Hotel Indigo K West Shepherd’s Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. So come and join our pre‑opening team, as we get ready to open our doors!
What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Here’s what you can look forward to as our Waiter/Waitress:
- Annual salary: ÂŁ25,700
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World‑class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story? You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest‑first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as Waiter/Waitress at Hotel Indigo K West Shepherd’s Bush and help us serve something truly unforgettable every time.
Waiter/ess - Food & Drink in City of London employer: Hotel Indigo
Contact Detail:
Hotel Indigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Food & Drink in City of London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo K West Shepherd’s Bush and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you’re genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you’ll be the face of the restaurant. Role-play with friends or family to nail down how you’d greet guests, take orders, and handle tricky situations. The more comfortable you are, the better you’ll shine in front of the interviewers.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Talk about how you’ve created memorable moments for guests in the past. This will help us see that you’re not just looking for a job, but you’re excited to make a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits. Don’t miss out on the chance to join our pre-opening team and be part of something special!
We think you need these skills to ace Waiter/ess - Food & Drink in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A little charm goes a long way!
Tailor Your Experience: Make sure to highlight any previous experience in the hospitality industry. We love seeing how your past roles have prepared you for this position. Be specific about your skills and how they relate to creating memorable guest experiences.
Keep It Professional Yet Friendly: While we want to see your fun side, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Hotel Indigo
✨Show Your Personality
As a Waiter/Waitress, your charm and energy are key! Make sure to let your personality shine during the interview. Smile, be friendly, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create memorable experiences.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special dishes they might offer. Being able to recommend items confidently shows that you’re proactive and genuinely interested in providing great service. It’s all about creating those personalised moments!
✨Demonstrate Team Spirit
Highlight your experience working in a team environment. Share examples of how you've supported colleagues in busy situations or helped maintain a positive atmosphere. This role is all about collaboration, so showing that you can work well with others is crucial.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the restaurant's approach to guest experiences or how they support their staff's development. This shows your enthusiasm for the role and your desire to be part of their story.
