At a Glance
- Tasks: Greet guests, take orders, and create memorable dining experiences with a smile.
- Company: Hotel Indigo London K West, a vibrant and creative hospitality space.
- Benefits: Competitive pay, discounts on meals and spa treatments, and global hotel rates.
- Other info: Flexible shifts and opportunities for personal growth in a dynamic environment.
- Why this job: Join a supportive team and make every guest's visit unforgettable.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 13.41 - 13.41 £ per hour.
Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherd’s Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Breakfast Casual Waiter/Waitress, you’ll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story.
What’s Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it’s a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Here’s what you can look forward to as our Breakfast Casual Waiter/Waitress:
- Salary: 13.41 per hour
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood:
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story? You’re confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Breakfast Casual Waiter/Waitress role, you’ll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest-first mindset and desire to be part of a supportive, upbeat team
If you’re ready to bring great food and even greater service to one of West London’s most creative hospitality spaces, we want to hear your story. Join us as a Breakfast Casual Waiter/Waitress at Hotel Indigo London K West Shepherd’s Bush and help us serve something truly unforgettable every time. All applicants must have existing rights to work in the UK.
Breakfast Casual Waiter/Waitress - Food & Drink employer: Hotel Indigo
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and inclusive work culture where every team member plays a vital role in delivering exceptional guest experiences. As a Kitchen Porter, you will enjoy competitive benefits including a generous salary, extensive discounts, and access to world-class training programmes, all while being part of a community-focused environment that values teamwork and quality. Join us in creating a spotless kitchen that supports our talented chefs and enhances the local energy of Shepherd’s Bush.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Casual Waiter/Waitress - Food & Drink
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Indigo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Indigo
Don't be shy about reaching out to Hotel Indigo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast Casual Waiter/Waitress - Food & Drink
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Indigo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Indigo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
