At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant team at Hotel Indigo Torquay, located on the stunning English Riviera.
- Benefits: Flexible contracts, competitive pay, and a chance to work in a beautiful coastal setting.
- Other info: Opportunities for career growth in a dynamic hospitality environment.
- Why this job: Be part of creating memorable experiences for guests in a lively seaside atmosphere.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 30000 £ per year.
Hotel Indigo Torquay is looking for a Front Office Team Member to join our growing team and bring the Hotel Indigo values to life! Hotel Indigo Torquay brings a vibrant new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel offers guests breathtaking views of Tor Bay and easy access to some of Torquay's most iconic beaches and walking trails, where nature can be truly appreciated. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights. Hotel Indigo provides a unique and memorable experience, offering a tonic for the body, imagination, and soul, while capturing the spirit of this historic English seaside destination.
We have a variety of contracts available, Part-Time (from 8 hours per week) and Full-Time (40 hours per week). As a Front Office Team Member (Full-Time or Part-Time), you can expect to carry out the following duties:
- Checking in our guests when they first arrive
- Checking out our guests on departure
- Greeting our guests with a warm and authentic Hotel Indigo welcome
- Using Opera to check in our guests
Front Office Receptionist employer: Hotel Indigo Torquay
Hotel Indigo Torquay is an exceptional employer, offering a vibrant work culture that reflects the beauty and charm of the English Riviera. With opportunities for both part-time and full-time roles, employees benefit from a supportive environment that encourages personal growth and development, all while being surrounded by stunning coastal views and local attractions. Join us to be part of a team that values authenticity and creativity, ensuring every guest has a memorable experience in this idyllic seaside location.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hotel Indigo Torquay and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front Office Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hotel Indigo Torquay that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hotel Indigo Torquay.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hotel Indigo Torquay get a sense of who you are beyond your experience!
How to prepare for a job interview at Hotel Indigo Torquay
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hotel Indigo Torquay and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
