At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant team at Hotel Indigo Torquay, located on the stunning English Riviera.
- Benefits: Flexible contracts, competitive pay, and a chance to work in a beautiful coastal setting.
- Other info: Opportunities for career growth in a dynamic hospitality environment.
- Why this job: Be part of creating memorable experiences for guests in a lively seaside atmosphere.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 30000 £ per year.
Hotel Indigo Torquay is looking for a Front Office Team Member to join our growing team and bring the Hotel Indigo values to life! Hotel Indigo Torquay brings a vibrant new addition to this idyllic coastal town. Nestled along the stunning English Riviera, the hotel offers guests breathtaking views of Tor Bay and easy access to some of Torquay's most iconic beaches and walking trails, where nature can be truly appreciated. Close to local attractions, including the historic Torre Abbey and the lively harbour, guests can also indulge in the region's renowned culinary scene featuring fresh seafood and artisanal delights. Hotel Indigo provides a unique and memorable experience, offering a tonic for the body, imagination, and soul, while capturing the spirit of this historic English seaside destination.
We have a variety of contracts available, Part-Time (from 8 hours per week) and Full-Time (40 hours per week). As a Front Office Team Member (Full-Time or Part-Time), you can expect to carry out the following duties:
- Checking in our guests when they first arrive
- Checking out our guests on departure
- Greeting our guests with a warm and authentic Hotel Indigo welcome
- Using Opera to check in our guests
Front Office Receptionist employer: Hotel Indigo Torquay
Hotel Indigo Torquay is an exceptional employer, offering a vibrant work culture that reflects the beauty and charm of the English Riviera. With opportunities for both part-time and full-time roles, employees benefit from a supportive environment that encourages personal growth and development, all while being surrounded by stunning coastal views and local attractions. Join us to be part of a team that values authenticity and creativity, ensuring every guest has a memorable experience in this idyllic seaside location.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Receptionist
✨Tip Number 1
Get to know the hotel! Before your interview, take some time to research Hotel Indigo Torquay. Familiarise yourself with its values, services, and local attractions. This will help you show genuine interest and connect your skills to what they’re looking for.
✨Tip Number 2
Practice your people skills! As a Front Office Team Member, you'll be the face of the hotel. Role-play common scenarios with friends or family, like checking in guests or handling inquiries. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the hotel's vibe—smart casual is usually a safe bet. Looking the part shows you’re serious about the role and ready to represent Hotel Indigo.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hotel Indigo careers page. It’s the best way to ensure your application gets noticed and shows you’re keen to join our vibrant team.
We think you need these skills to ace Front Office Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the vibrant atmosphere at Hotel Indigo.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that aligns with the Front Office Team Member role. Mention any customer service experience or skills that would make you a great fit for our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to tell us why you’re the perfect match for Hotel Indigo. Keep it engaging and specific to the job description, showing us how you embody our values and can contribute to our unique guest experience.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Hotel Indigo Torquay
✨Know the Hotel Indigo Values
Before your interview, take some time to familiarise yourself with the values of Hotel Indigo. Understanding their commitment to providing a unique and memorable experience will help you align your answers with what they’re looking for in a Front Office Team Member.
✨Showcase Your Customer Service Skills
As a Front Office Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create that warm and authentic welcome they value.
✨Familiarise Yourself with the Local Area
Since the hotel is located near iconic beaches and local attractions, showing knowledge about the area can set you apart. Mentioning your favourite spots or local culinary delights during the interview can show your enthusiasm for the role and the region.
✨Practice Using Opera
If you have experience with Opera or similar hotel management software, be ready to discuss it. If not, consider doing a bit of research or even a quick tutorial online. Being able to talk about how you would handle check-ins and check-outs using the system can give you an edge.
