Front Desk & Guest Experience Specialist in London

Front Desk & Guest Experience Specialist in London

London Full-Time 25000 - 31200 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face at the front desk, managing calls and guest services.
  • Company: Criterion Hospitality, a vibrant property in the heart of London.
  • Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
  • Other info: Exciting role in a bustling location with a focus on guest satisfaction.
  • Why this job: Join a lively team and create memorable experiences for guests.
  • Qualifications: Previous front office experience and a positive attitude are essential.

The predicted salary is between 25000 - 31200 £ per year.

Criterion Hospitality property in Piccadilly Circus, London, seeks a confident Guest Service Agent to be the welcoming face at the front desk, coordinating calls, reservations and guests’ services. You should bring a positive attitude, be able to handle complaints, and work as part of a lively London team; prior front office experience is essential and rights to work in the UK are required.

Front Desk & Guest Experience Specialist in London employer: Hotel Indigo - Reception

Criterion Hospitality is an exceptional employer that fosters a vibrant and innovative work culture in the heart of London’s West End. As a Guest Service Agent, you will enjoy competitive benefits, including a daily food allowance, a company pension scheme, and opportunities for career growth within a fun and dynamic team. Join us to be part of a passionate company that values creativity and provides a welcoming environment for both employees and guests.

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Contact Details:

Hotel Indigo - Reception Recruitment Team

We think you need these skills to ace Front Desk & Guest Experience Specialist in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Customer Service