Criterion Hospitality is seeking a passionate Reception Manager to lead the front office team and ensure superb guest experiences from arrival to departure. You will bring energy, organisation, and leadership to create a warm, professional, and efficient front-of-house environment.
Key responsibilities include overseeing reception operations, coaching staff, handling guest feedback, and collaborating with other departments to exceed guest expectations.
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Lead Front Desk & Guest Experience Manager employer: Hotel Indigo - Reception
Criterion Hospitality is an exceptional employer that fosters a vibrant and innovative work culture in the heart of London’s West End. As a Guest Service Agent, you will enjoy competitive benefits, including a daily food allowance, a company pension scheme, and opportunities for career growth within a fun and dynamic team. Join us to be part of a passionate company that values creativity and provides a welcoming environment for both employees and guests.
