At a Glance
- Tasks: Be the calm presence that keeps our hotel running smoothly overnight.
- Company: Join Hotel Indigo, where local stories come to life in a creative environment.
- Benefits: Enjoy discounts, complimentary stays, and extensive development opportunities.
- Other info: Be part of a supportive team with social squads and recognition schemes.
- Why this job: Shine in a role that blends guest service with independence and responsibility.
- Qualifications: Previous front desk experience preferred; flexibility for night shifts is essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Own the night, one guest at a time. As a Night Receptionist, you'll be the calm, capable, and caring presence that keeps our hotel running smoothly overnight. Hotel Indigo brings local stories to life and at our hotel, that story is bold, creative, and connected to the energy of Shepherd's Bush. Our team plays a central role in creating meaningful moments for our guests, and the night shift is no exception. This is your chance to shine in a role that blends guest service, responsibility, and independence.
Here's what you can look forward to as our Night Receptionist:
- Pension with company contributions
- ~50% discount in all our restaurants and Spa treatments across our properties
- ~ Complimentary stay after passing probation
- ~ Extensive discounts on our benefits platform
- ~ Healthcare cash plan
- ~ Interest-free season ticket loan
- ~ Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing
- ~ World-class development programmes and growth opportunities
- ~ Bike to work scheme
- ~ Free meals on duty
- ~ Social squads and recognition schemes to make your voice heard and celebrate success
A Night in Your Neighbourhood:
- Complete the night audit: Assist the Night Manager with financial reporting, daily reconciliations, and ensure all systems are updated and ready for the day team.
- Monitor guest activity, follow emergency procedures, and ensure the building is secure and calm throughout the night.
- Be the go-to overnight: Help with guest queries, in-room requests, luggage support and occasional room moves or emergencies, with professionalism and care.
- Manage phones, emails, and internal handovers, ensuring the next day's team is fully up to speed.
- Collaborate with night housekeeping or security as needed to maintain a clean, safe, and welcoming environment.
You'll thrive in this Night Receptionist role if you have:
- Previous front desk or hotel night shift experience (preferred)
- Ability to complete financial and administrative tasks accurately
- Flexibility to work night shifts, weekends, and public holidays as required
If you're ready to be the night-time heartbeat of our hotel, we want to hear your story. Join us as Night Receptionist at Hotel Indigo K West Shepherd's Bush, and help every guest sleep soundly knowing you're on shift.
Night Receptionist (Weekend only) in Westminster employer: Hotel Indigo London K West Shepherd’s Bush
At Hotel Indigo & K West Spa Shepherd's Bush, we pride ourselves on being an exceptional employer that values creativity, individuality, and personal growth. Our supportive work culture fosters professional development through comprehensive training programmes and career advancement opportunities, while our competitive benefits package, including generous discounts and wellness support, ensures a rewarding experience for our team members. Join us in creating memorable wellbeing experiences in a vibrant London setting, where your expertise will shine and your contributions will be celebrated.
Contact Details:
Hotel Indigo London K West Shepherd’s Bush Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist (Weekend only) in Westminster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hotel Indigo London K West Shepherd’s Bush and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Receptionist (Weekend only) in Westminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hotel Indigo London K West Shepherd’s Bush that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hotel Indigo London K West Shepherd’s Bush.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hotel Indigo London K West Shepherd’s Bush get a sense of who you are beyond your experience!
How to prepare for a job interview at Hotel Indigo London K West Shepherd’s Bush
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hotel Indigo London K West Shepherd’s Bush and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
