At a Glance
- Tasks: Greet guests, take orders, and create memorable dining experiences.
- Company: Hotel Indigo K West, a vibrant and creative hospitality space.
- Benefits: Competitive salary, discounts, complimentary stays, and extensive development opportunities.
- Why this job: Join a dynamic team and make every guest's visit unforgettable.
- Qualifications: Experience in hospitality, strong communication skills, and a friendly attitude.
- Other info: Flexible shifts, supportive team culture, and opportunities for growth.
The predicted salary is between 25700 - 36000 £ per year.
Great service starts with a smile and ends with a memory. At Hotel Indigo K West Shepherd's Bush, we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Waiter/Waitress, you'll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. So come and join our pre-opening team, as we get ready to open our doors!
Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it's a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Here's what you can look forward to as our Waiter/Waitress:
- Annual salary: £25,700
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood:
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What’s Your Story?
You're confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Waiter/Waitress role, you'll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest-first mindset and desire to be part of a supportive, upbeat team
If you're ready to bring great food and even greater service to one of West London's most creative hospitality spaces, we want to hear your story. Join us as Waiter/Waitress at Hotel Indigo K West Shepherd's Bush and help us serve something truly unforgettable every time.
Waiter/ess - Shepherds Bush, London employer: Hotel Indigo London K West Shepherd’s Bush
Contact Detail:
Hotel Indigo London K West Shepherd’s Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Shepherds Bush, London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo K West and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your people skills! As a waiter/ess, you'll be the face of the restaurant. Role-play with friends or family to nail down how you'd greet guests, take orders, and handle any tricky situations. Confidence and charm go a long way in making memorable experiences!
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Talk about how you’ve gone above and beyond for guests in the past. This will help us see that you’re not just looking for a job, but a chance to create unforgettable moments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality right from the start. Don’t forget to follow up after applying; a little enthusiasm can make a big difference!
We think you need these skills to ace Waiter/ess - Shepherds Bush, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your charm and energy. Remember, we’re all about creating memorable experiences, so share a bit about what makes you tick in hospitality.
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress. Highlight any previous experience in hospitality and how it relates to creating those unforgettable moments for guests. We love seeing how your skills can contribute to our vibrant team!
Keep It Professional Yet Friendly: While we want to see your fun side, it’s important to maintain a professional tone in your application. Use clear language and check for any typos or errors. A polished application shows us that you take pride in what you do, just like we do at Hotel Indigo.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore more about our story and what we stand for!
How to prepare for a job interview at Hotel Indigo London K West Shepherd’s Bush
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any specials they might have. This shows your enthusiasm for the role and helps you answer questions about recommendations confidently.
✨Showcase Your People Skills
As a waiter/waitress, your ability to connect with guests is crucial. Prepare examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and how you handle difficult situations with charm and professionalism.
✨Demonstrate Team Spirit
This role requires working closely with kitchen and bar teams. Be ready to discuss how you’ve collaborated with others in previous jobs. Share stories that illustrate your flexibility and willingness to support your colleagues during busy shifts.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.