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- Tasks: Lead the restaurant team, ensuring smooth and friendly service while motivating staff.
- Company: Join Hotel Indigo K West, a vibrant hotel celebrating local culture and creativity.
- Benefits: Enjoy a competitive salary, discounts, and extensive development opportunities.
- Why this job: Be at the heart of hospitality, creating unforgettable dining experiences for guests.
- Qualifications: Experience in a fast-paced restaurant environment and strong leadership skills.
- Other info: Flexible hours with a dynamic team and great career growth potential.
The predicted salary is between 29000 - 40800 £ per year.
Set the pace. Lead the floor. At Hotel Indigo K West Shepherd's Bush, our restaurant is the heartbeat of the hotel, where local flavour meets standout service. We're looking for a Restaurant Supervisor who brings energy, organisation, and leadership to every shift. If you love hospitality, know how to motivate a team, and thrive in a fast-paced service environment, we want to hear your story. So come and join our pre-opening team, as we get ready to open our doors!
Overview: Hotel Indigo celebrates the spirit of each neighbourhood and here in Shepherd's Bush, we embrace creativity, culture, and connection. Our restaurant reflects that same energy, offering guests and locals a relaxed yet refined dining experience. As Restaurant Supervisor, you'll be right in the centre of it, keeping service smooth and the team inspired.
Responsibilities:
- Lead the service: Take charge of your shift, ensuring the team delivers smooth, efficient and friendly service throughout.
- Motivate the team: Support training and development of junior staff, helping to build confidence and keep standards high.
- Own the details: Oversee table settings, reservation management, opening/closing procedures, and support with stock control.
- Support the guests: Be a point of contact for feedback, queries, and special requests, always with warmth and professionalism.
- Keep things moving: Coordinate with kitchen and bar teams to keep service flowing and resolve any issues before they escalate.
What You’ll Bring: You're positive, professional, and proud to lead by example. You'll thrive in this Restaurant Supervisor role if you bring:
- Previous experience as a restaurant supervisor or head waiter/waitress in a fast-paced environment
- Confidence leading a shift and supporting junior team members
- Strong customer service instincts and communication skills
- An eye for detail and a cool head under pressure
- Flexibility to work evenings, weekends, and holidays
- A passion for food, drink, and creating great guest experiences
Benefits:
- Annual salary: £29,000
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
If you're ready to take the next step in your hospitality journey, we want to hear your story. Join us as Restaurant Supervisor at Hotel Indigo K West Shepherd's Bush, and help us serve up something unforgettable, every day.
Restaurant Supervisor - Shepherds Bush, London employer: Hotel Indigo London K West Shepherd's Bush
Contact Detail:
Hotel Indigo London K West Shepherd's Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Shepherds Bush, London
✨Tip Number 1
Get to know the restaurant scene in Shepherd's Bush! Familiarise yourself with local dining trends and popular spots. This will not only help you stand out but also show your passion for the area when you chat with potential employers.
✨Tip Number 2
Network like a pro! Attend local hospitality events or join online groups related to restaurant management. Connecting with industry folks can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Practice your pitch! When you meet someone from the restaurant, be ready to share your story and what makes you a great fit for the Restaurant Supervisor role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Supervisor - Shepherds Bush, London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and how you've made a positive impact in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our vision at Hotel Indigo K West!
Highlight Leadership Skills: As a Restaurant Supervisor, you'll be leading a team. Use your application to showcase any leadership experiences you have, whether it's training staff or managing shifts. We love seeing examples of how you've motivated others!
Keep It Professional Yet Personal: While we appreciate professionalism, don't hesitate to inject a bit of your personality into your application. We want to get to know the real you! Apply through our website and let us see your unique story.
How to prepare for a job interview at Hotel Indigo London K West Shepherd's Bush
✨Know the Venue
Before your interview, take some time to research Hotel Indigo K West and its unique vibe. Familiarise yourself with their menu, service style, and the local culture of Shepherd's Bush. This will not only show your genuine interest but also help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can inspire others to maintain high standards and deliver exceptional service.
✨Demonstrate Customer Service Savvy
Be ready to discuss your approach to customer service. Think of scenarios where you've gone above and beyond for guests. This role is all about creating great guest experiences, so share your passion for hospitality and how you handle feedback and special requests.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the restaurant's vision, team dynamics, or how they plan to create a relaxed yet refined dining experience. This shows your enthusiasm and helps you gauge if it's the right fit for you.
