Restaurant And Events Manager

From
breakfast briefings to evening events, lead it all with style.

At Hotel Indigo K West Shepherd’s Bush,
we’re more than a hotel, we’re a neighbourhood gathering place. We’re looking
for a Restaurant and Events Manager to join our team and lead the day-to-day operation of our vibrant
restaurant and meeting spaces. If you’re a hands‑on hospitality pro with a
flair for service, a head for operations, and a love for guest experience, this
role is your opportunity to shape something special.

What’s Our Story?

Hotel Indigo
is a lifestyle brand inspired by the character of our neighbourhoods. At our
hotel, we celebrate the music, fashion, and culture of Shepherd’s Bush; and we are
looking to reflect that same creativity and energy in our service. Whether it’s
a working breakfast, an intimate dinner, or a buzzing event; we aim to make
every moment personal and memorable.

Here’s what you can look forward to as our
Restaurant and Events Manager:

• Pension with company contributions
• 50% discount
  in all our restaurants and Spa treatments across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• IHG
  Employee rate across 6000 hotels globally
• Extensive discounts on our benefits platform
• Access to Healthcare cash plan
• Interest‑free season ticket loan
• Employee Assistance Programme – 24/7 online GP, mental
  health support, and wellbeing
• World‑class development programmes, apprenticeships, and
  growth opportunities
• Bike to work scheme
• Recommend a Friend incentive
• Free meals on duty
• Social squads and recognition schemes to make your voice heard
  and celebrate success

A Day in Your Neighbourhood

• Own the floor: Oversee the seamless operation of our hotel restaurant and event spaces, leading the team to deliver high standards from breakfast through to evening service.
• Deliver standout events: Plan, coordinate, and execute meetings, private events, and functions; ensuring guest expectations are met and exceeded every time.
• Drive the diary: Work closely with the Sales and Events team to maximise bookings, manage function sheets, and support pre- and post-event communications.
• Lead your team: Recruit, train, and motivate a team across both outlets, fostering a culture of professionalism and creativity.
• Maximise performance: Take ownership of labour costs, service quality, upselling initiatives, and stock control to ensure profitability without compromising on experience.
• Be present: Build strong relationships with regular guests, corporate clients, and local partners. Be visible during service and ready to jump in when needed.
• Refine and elevate: Ensure all SOPs are up to date, staff are trained to brand standards, and continuous improvement is part of the everyday routine.

What’s Your Story?

You’re both a doer and a leader, passionate about hospitality and proud to set the tone for others. You’ll thrive in this Restaurant and Events Manager role if you bring:

• Experience
  managing a busy restaurant or events space in a hotel or lifestyle venue
• A
  hands‑on leadership style and a genuine commitment to team development
• Experience
  with event coordination and delivering excellent guest experiences
• Strong
  organisational skills and the ability to balance multiple priorities
• Great
  communication and guest interaction skills
• Commercial
  awareness with an understanding of P&L, payroll, and cost control
• Knowledge
  of food safety, licensing, and health & safety standards
• Familiarity
  with POS and event software (e.g. Opentable, Opera, or similar)

If you're ready to lead one of West London’s most exciting hospitality spaces, we want to hear your story. Join us as Restaurant and Events Manager at Hotel Indigo K West Shepherd’s Bush and bring local flavour, connection, and creativity to every table and every event!

All applicants must have existing rights to work status in the UK.

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