Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, take orders, and create memorable dining experiences.
- Company: Hotel Indigo London K West, a vibrant and creative hospitality space.
- Benefits: Competitive pay, discounts, complimentary stays, and extensive development opportunities.
- Other info: Flexible shifts, supportive environment, and a chance to grow your career.
- Why this job: Join a fun team and make every guest's visit unforgettable.
- Qualifications: Experience in hospitality, strong communication skills, and a friendly attitude.
The predicted salary is between 12 - 13 £ per hour.
Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherd's Bush, we believe in more than just serving food; we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress, you'll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story.
Hotel Indigo is inspired by the neighbourhood, and at our hotel, that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether it's a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction.
Here's what you can look forward to as our Casual Waiter/Waitress:
- Salary: £12.71 per hour
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Access to a healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood:
- Be the face of the restaurant: Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile.
- Create moments: Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience.
- Support the flow: Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed.
- Stay in sync: Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service.
- Keep it spotless: Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.
What's Your Story?
You're confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, you'll ideally bring:
- Previous experience as a restaurant server, waiter/waitress, or hospitality team member
- Strong communication skills and a warm, professional attitude
- Flexibility to work shifts including evenings, weekends, and holidays
- A basic understanding of food hygiene and service standards
- Right to work in the UK and fluency in English
- A guest-first mindset and desire to be part of a supportive, upbeat team
If you're ready to bring great food and even greater service to one of West London's most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo London K West Shepherd's Bush and help us serve something truly unforgettable every time. All applicants must have existing rights to work in the UK.
Waiter/ess - London employer: Hotel Indigo London K West Shepherd’s Bush
Contact Detail:
Hotel Indigo London K West Shepherd’s Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hotel Indigo London K West Shepherd's Bush and soak up the atmosphere. Familiarising yourself with the vibe will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be the face of the restaurant. Role-play with friends or family to nail down how you'd greet guests, take orders, and recommend menu items with charm and confidence.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in the industry. Highlight moments where you went above and beyond for guests – it’ll make you stand out as someone who truly cares about creating memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Waiter/ess - London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of charm and warmth. Remember, we’re all about creating memorable experiences, so show us how you can contribute to that vibe.
Tailor Your Application: Make sure to tailor your application to the role of Casual Waiter/Waitress. Highlight any relevant experience you have in hospitality and how it aligns with our values at Hotel Indigo. This shows us that you understand what we're about and that you're genuinely interested in joining our team.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is super important in our line of work!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Hotel Indigo London K West Shepherd’s Bush
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the restaurant's menu. Understand the dishes, ingredients, and any specials they might have. This will not only impress the interviewer but also show that you're genuinely interested in the role and ready to recommend items to guests.
✨Show Off Your People Skills
As a waiter/ess, your ability to connect with guests is crucial. During the interview, share examples of how you've created memorable experiences for customers in the past. Highlight your communication skills and how you handle difficult situations with charm and professionalism.
✨Demonstrate Your Team Spirit
Working in hospitality is all about teamwork. Be prepared to discuss how you collaborate with kitchen staff and fellow waiters/waitresses. Share stories that showcase your ability to support your team and maintain a positive atmosphere, especially during busy shifts.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for your interview. A neat appearance reflects your professionalism and respect for the role. Consider wearing something that aligns with the restaurant's vibe while still looking polished and ready to serve.