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For Companies At a Glance
- Tasks: Process invoices, resolve billing queries, and support financial operations.
- Company: Hotel Indigo K West Shepherd’s Bush, a vibrant lifestyle hotel.
- Benefits: Competitive salary, discounts, healthcare plan, and career development opportunities.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in finance or accounts, attention to detail, and strong communication skills.
- Other info: Enjoy a supportive environment with excellent growth potential and fun team activities.
The predicted salary is between 30000 - 36000 £ per year.
Everynumber tells a story. Help us keep it balanced. At Hotel Indigo K West Shepherd’s Bush, we believe behind every seamless guest experience is a detail-driven back-office team. As our Accounts Assistant, you’ll be a vital part of our Finance Department, ensuring accuracy, accountability and smooth financial operations. From processing invoices to resolving billing queries, your work keeps our numbers aligned and our service exceptional. If this sounds like you, then come join our pre-opening team as we get ready to open our doors!
What’s Our Story? We’re more than a lifestyle hotel, we’re a living reflection of Shepherd’s Bush. However, behind our personal service and bold brand, there is a Finance team that makes it all run like clockwork. That’s where you come in!
Here’s what you can look forward to as our Accounts Assistant:
- Annual salary: £30,900
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- IHG Employee rate across 6000 hotels globally
- Extensive discounts on our benefits platform
- Healthcare cash plan
- Interest-free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing
- World-class development programmes, apprenticeships, and growth opportunities
- Bike to work scheme
- Recommend a Friend incentive
- Free meals on duty
- Social squads and recognition schemes to make your voice heard and celebrate success
A Day in Your Neighbourhood
- Process with precision – Raise and issue accurate invoices. Handle no-show charges, cancellations and guest account queries.
- Keep it reconciled – Manage UK and international commissions, reconcile booking.com charges, and support monthly commission accruals.
- Support compliance – Assist with intercompany invoices, month-end tasks, credit allocations, and financial risk assessments.
- Own guest and agent queries – Respond to invoice requests and billing issues quickly and professionally, ensuring smooth communication with travel agents, internal teams and guests.
- Teamwork in finance – Support the Finance Manager and wider team on adhoc tasks, cover and month-end procedures as needed.
- Maintain standards – Ensure documentation is clear, accurate and filed in line with audit and internal control procedures.
What’s Your Story? You’re a numbers-focused professional who values accuracy, organisation and teamwork. You’ll shine in this Accounts Assistant role if you bring:
- Previous experience in an accounts or finance assistant role, ideally in a hotel environment
- Familiarity with hotel systems such as Opera preferred
- Excellent attention to detail and ability to meet deadlines
- Clear, courteous communication, whether it’s dealing with colleagues, suppliers or guests
- A proactive, solution-focused approach to problem solving
- Confidence working both independently and collaboratively
If you’re ready to take the next step in your finance career and be part of a hotel that values both style and substance, this is your opportunity. Join us as an Accounts Assistant at Hotel Indigo K West Shepherd’s Bush and help ensure every number and invoice adds up to something exceptional.
Accounts Assistant in London employer: Hotel Indigo London K West Shepherd’s Bush
Contact Detail:
Hotel Indigo London K West Shepherd’s Bush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Assistant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Hotel Indigo, they value accuracy and teamwork, so be ready to share examples of how you've demonstrated these traits in your previous roles.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to finance and problem-solving. Show them you're not just numbers-focused but also proactive and solution-oriented!
✨Tip Number 4
Apply through our website for the best chance at landing that Accounts Assistant role. It shows you're genuinely interested and gives you a direct line to the hiring team!
We think you need these skills to ace Accounts Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous accounts or finance roles, especially if you've worked in a hotel environment. We want to see how you can bring your unique story to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Accounts Assistant role and how your attention to detail and proactive approach will benefit our Finance Department. Let us know why you’re excited to join Hotel Indigo K West!
Showcase Your Communication Skills: Since you'll be dealing with guests, suppliers, and colleagues, it's important to demonstrate your clear and courteous communication style. In your application, mention any experiences where you've successfully resolved queries or communicated effectively in a team setting.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we love seeing applications come in that way. Plus, it shows you’re genuinely interested in being part of our team at Hotel Indigo K West!
How to prepare for a job interview at Hotel Indigo London K West Shepherd’s Bush
✨Know Your Numbers
Before the interview, brush up on your accounting knowledge and be ready to discuss your experience with invoicing and reconciliations. Familiarity with hotel systems like Opera will give you an edge, so if you have any experience with it, make sure to highlight that!
✨Showcase Your Attention to Detail
Since this role requires precision, prepare examples of how you've maintained accuracy in your previous roles. Think of specific instances where your attention to detail made a difference, whether it was catching an error or streamlining a process.
✨Communicate Clearly
Practice articulating your thoughts clearly and courteously. You’ll need to demonstrate your ability to handle guest and agent queries professionally, so consider role-playing common scenarios with a friend to build your confidence.
✨Be Proactive and Solution-Focused
Prepare to discuss how you've approached problem-solving in the past. Think of times when you identified issues before they escalated and what steps you took to resolve them. This will show your potential employer that you're not just reactive but also proactive in your work.
