Hotel Indigo K West Shepherd's Bush is seeking a Guest Experience Manager to lead the guest journey across day and night shifts, ensuring consistent service excellence and a warm, memorable stay. You will manage Front of House operations, mentor the team, and coordinate personalised experiences for guests and loyalty members.
The role requires strong leadership, superb interpersonal skills, and flexibility to work a 4 on 4 off schedule, including nights and weekends.
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Guest Experience Leader | Front Office & Night/Day Shifts employer: Hotel Indigo London K West Shepherd’s Bush
At Hotel Indigo & K West Spa Shepherd's Bush, we pride ourselves on being an exceptional employer that values creativity, individuality, and personal growth. Our supportive work culture fosters professional development through comprehensive training programmes and career advancement opportunities, while our competitive benefits package, including generous discounts and wellness support, ensures a rewarding experience for our team members. Join us in creating memorable wellbeing experiences in a vibrant London setting, where your expertise will shine and your contributions will be celebrated.
Contact Details:
Hotel Indigo London K West Shepherd’s Bush Recruitment Team