The Hotel Manager will provide day-to-day leadership and direction by maximising financial returns driving the development of people creating and maintaining a unique guest experience executing brand standards and building awareness of the hotels and brands in the local community. Why work for us : We offer market-appropriate salary plus access to our extensive benefits package which includes : Exclusive access to the employee recognition and ability to work on your own and as part of a team Be highly focused have excellent communication skills and be motivated and professional in appearance and presentation. You will be a great team player with good interpersonal and communication skills Have a high level of commercial awareness and sales capabilities You should use the internal and external tools at your disposal to develop both yourself and your colleagues alike What you will be doing People Direct everyday activities plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues β recognise good performance Train team members to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently Recommend or initiate any HR-related actions where needed Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management Responsible Business Ensure a safe and secure environment for guests team members and hotel assets in compliance with the hotels or owners policies procedures and regulatory requirements. Maintain relations with outside contacts Act as public relations representative to raise awareness of the hotel and brand in the local community Drive team member involvement in community organisations activities and businesses Develop and carry out action plans to be environmentally conscious and take steps to reduce the hotels carbon footprint Perform other duties as assigned. May also serve as the manager on duty Guest Experience Interact with guests and outside contacts including current and potential clients government officials travel industry representatives suppliers competitors local community members Make sure the hotel delivers the highest level of guest satisfaction through superb guest services and amenities Financial Support the General Manager in the development implementation and monitoring of financial and operational plans for the hotel to ensure optimum guest satisfaction sales potential and profitability Make recommendations for capital improvements to enhance the assets of the hotel and / or company and brand loyalty In line with the requirements of the Asylum
Contact Detail:
Hotel Indigo Glasgow Recruiting Team