Front Office Receptionist

Front Office Receptionist

Exeter Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage bookings, and provide exceptional customer service daily.
  • Company: Hotel Indigo Exeter is a stylish boutique hotel in the vibrant heart of Exeter.
  • Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
  • Why this job: Join a dynamic team and create memorable experiences for guests in a charming setting.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
  • Other info: Perfect for students looking for part-time work in hospitality.

The predicted salary is between 24000 - 36000 £ per year.

About our Hotel

Hotel Indigo Exeter is a boutique hotel situated in the heart of Exeter's historic city centre, just a short walk from Exeter Cathedral and the city's renowned shopping and dining districts. The hotel offers a blend of contemporary design and local charm, providing guests with a unique and memorable experience.

The Front Office is the first point of contact for guests, clients, or customers.

Front Office Receptionist employer: Hotel Indigo Exeter

At Hotel Indigo Exeter, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and individuality. Our team enjoys competitive benefits, opportunities for professional growth, and the chance to work in a stunning location that combines modern elegance with rich local heritage, making every day at work a rewarding experience.
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Contact Detail:

Hotel Indigo Exeter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Receptionist

✨Tip Number 1

Familiarise yourself with Hotel Indigo Exeter's unique offerings and local attractions. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role and the hotel.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in mock scenarios. Being a Front Office Receptionist requires excellent communication and problem-solving abilities, so showcasing these skills in a conversational manner can make a great impression.

✨Tip Number 3

Research common questions asked in hospitality interviews, particularly for front office roles. Prepare thoughtful responses that highlight your experience and how it aligns with the hotel's values and mission.

✨Tip Number 4

Network with current or former employees of Hotel Indigo Exeter if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Front Office Receptionist

Excellent Communication Skills
Customer Service Orientation
Multitasking Abilities
Attention to Detail
Problem-Solving Skills
Time Management
Proficiency in Microsoft Office Suite
Familiarity with Hotel Management Software
Interpersonal Skills
Adaptability
Professional Appearance
Conflict Resolution
Teamwork
Basic Financial Acumen

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Front Office Receptionist. Highlight your customer service skills and ability to handle inquiries, as these are crucial for this position.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any previous roles where you interacted with guests or managed front desk operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hotel Indigo Exeter's unique charm. Mention specific reasons why you want to work there and how you can contribute to their guest experience.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as attention to detail is essential in a receptionist role.

How to prepare for a job interview at Hotel Indigo Exeter

✨Know the Hotel's Unique Features

Familiarise yourself with what makes Hotel Indigo Exeter special. Understand its location, design, and the local charm it offers. This knowledge will help you demonstrate your enthusiasm for the role and the hotel during the interview.

✨Showcase Your Customer Service Skills

As a Front Office Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle difficult situations with grace and professionalism.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the hotel's operations, team dynamics, or guest experience initiatives. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Front Office Receptionist
Hotel Indigo Exeter
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  • Front Office Receptionist

    Exeter
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-31

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    Hotel Indigo Exeter

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