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- Tasks: Greet guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Aimbridge Hospitality connects great people to amazing experiences in exciting destinations.
- Benefits: Enjoy hotel discounts, flexible working, and access to industry-leading training.
- Why this job: Join a vibrant team in a historic hotel while making guests' mornings special.
- Qualifications: No experience needed, just a passion for exceptional guest service and teamwork.
- Other info: Work in the charming city of Durham, close to its iconic university and cathedral.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. Weâre passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide
- Staff rates and up to 50% discount on food & beverage and spa
- Wagestream: Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Flexible working opportunities
A day in the life of
As Food and Beverage Breakfast Assistant youâll be responsible for ensuring that guests have a positive, first class dining experience. Youâll greet guests, take orders, serve food and drinks, and handle payments. Youâll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and youâll always work with Aimbridgeâs four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isnât essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
- Youâll have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow. So, click apply today, weâd love to welcome you to our inclusive team shaping the future of hospitality.
Moments from the historic city centre, Hotel Indigo Durham is located in the former Old Shire Hall building on Old Elvet just 5 minutes from Durham railway station. The hotel is perfectly located to experience all that this charming city has to offer, with the magnificent university, castle and world renowned Durham Cathedral just a short stroll away.
Throughout the hotel you will spot little nods to our UNESCO World Heritage. Our coffee shop, cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage of the Old Hall whilst embracing contemporary popular culture, a nod to the cityâs ancient history and bright future.
The Trinity Neighbourhood
Newcomers, friends and weary travellers step onto the set of history at Hotel Indigo Durham, rest your head and explore our âperfect little cityâ. When Bill Bryson called Durham âa perfect little cityâ, the American author wasnât kidding. To a lifelong anglophile such as Bryson, Durham is the quintessential England of Dickens and the BrontĂŤ sisters.
At the heart of our charming neighbourhood lies the magnificent university, castle and cathedral, a famous trinity that underpins the cityâs history and identity. Our 83 contemporary bedrooms inspired by the cityâs Norman ancestry whilst combining technology, style and comfort with stunning views of Durham Cathedral.
Marco Pierre White Steakhouse Bar & Grill treats guests to signature steaks, timeless English and French classics, and a comprehensive selection of premium cocktails. The restaurant and cocktail bar is a perfect affordable gathering place with friends and family for afternoon tea, adding a touch of glamour to a celebratory occasion or a conducive environment for that business lunch or private dinner.
Food & Beverage Breakfast Assistant employer: Hotel Indigo Durham
Contact Detail:
Hotel Indigo Durham Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Food & Beverage Breakfast Assistant
â¨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special promotions, and the history of Hotel Indigo Durham can help you engage with guests more effectively and show your enthusiasm for the role.
â¨Tip Number 2
Practice your customer service skills in everyday situations. Whether it's at a cafĂŠ or during social gatherings, honing your ability to communicate warmly and professionally will prepare you for the fast-paced environment of a breakfast assistant.
â¨Tip Number 3
Be ready to demonstrate your teamwork abilities. Think of examples from past experiences where you've successfully collaborated with others, as this is crucial in a hospitality setting where supporting colleagues is key.
â¨Tip Number 4
Show your flexibility and willingness to adapt. Be prepared to discuss how you can manage varying shifts and handle unexpected situations, as this will highlight your readiness to thrive in a dynamic work environment.
We think you need these skills to ace Food & Beverage Breakfast Assistant
Some tips for your application đŤĄ
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Breakfast Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for providing exceptional guest experiences. Mention specific examples from your past experiences that demonstrate your customer service skills and attention to detail.
Highlight Relevant Skills: In your CV, emphasise skills that are relevant to the role, such as communication, teamwork, and flexibility. Even if you lack direct food and beverage experience, showcase any related experiences that demonstrate your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hotel Indigo Durham
â¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing exceptional guest experiences. Share any relevant stories or experiences that highlight your commitment to customer service, even if they are from different roles.
â¨Demonstrate Teamwork Skills
Since collaboration is key in this role, be prepared to discuss how you work well with others. Think of examples where you've successfully supported colleagues or contributed to a team effort in previous jobs.
â¨Highlight Attention to Detail
Attention to detail is crucial in maintaining a clean and organised dining area. Be ready to provide examples of how you've ensured high standards in your previous roles, whether in food service or other industries.
â¨Be Flexible and Adaptable
The job requires flexibility with shifts, so convey your willingness to work varying hours, including weekends and holidays. Share any past experiences where you've successfully adapted to changing circumstances in the workplace.