At a Glance
- Tasks: Greet guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Aimbridge Hospitality connects great people to amazing experiences in exciting destinations.
- Benefits: Enjoy hotel discounts, flexible working, and access to industry-leading training.
- Other info: Work in the charming city of Durham, close to its iconic university and cathedral.
- Why this job: Join a vibrant team in a historic hotel while making guests' mornings special.
- Qualifications: No experience needed, just a passion for exceptional guest service and teamwork.
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you?
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide
- Staff rates and up to 50% discount on food & beverage and spa
- Wagestream: Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Flexible working opportunities
A day in the life of
As Food and Beverage Breakfast Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you’ll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isn’t essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
- You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow. So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Moments from the historic city centre, Hotel Indigo Durham is located in the former Old Shire Hall building on Old Elvet just 5 minutes from Durham railway station. The hotel is perfectly located to experience all that this charming city has to offer, with the magnificent university, castle and world renowned Durham Cathedral just a short stroll away.
Throughout the hotel you will spot little nods to our UNESCO World Heritage. Our coffee shop, cocktail lounge, meeting room and Marco Pierre White restaurant all retain their Victorian heritage of the Old Hall whilst embracing contemporary popular culture, a nod to the city’s ancient history and bright future.
The Trinity Neighbourhood
Newcomers, friends and weary travellers step onto the set of history at Hotel Indigo Durham, rest your head and explore our ‘perfect little city’. When Bill Bryson called Durham “a perfect little city”, the American author wasn’t kidding. To a lifelong anglophile such as Bryson, Durham is the quintessential England of Dickens and the Brontë sisters.
At the heart of our charming neighbourhood lies the magnificent university, castle and cathedral, a famous trinity that underpins the city’s history and identity. Our 83 contemporary bedrooms inspired by the city’s Norman ancestry whilst combining technology, style and comfort with stunning views of Durham Cathedral.
Marco Pierre White Steakhouse Bar & Grill treats guests to signature steaks, timeless English and French classics, and a comprehensive selection of premium cocktails. The restaurant and cocktail bar is a perfect affordable gathering place with friends and family for afternoon tea, adding a touch of glamour to a celebratory occasion or a conducive environment for that business lunch or private dinner.
Food & Beverage Breakfast Assistant in Durham employer: Hotel Indigo Durham
Aimbridge Hospitality EMEA is an exceptional employer that prioritises the well-being and growth of its employees, offering industry-leading training and flexible working opportunities. Located in the historic city centre of Durham, our Hotel Indigo provides a unique blend of rich heritage and modern hospitality, allowing staff to thrive in a vibrant environment while enjoying generous discounts and access to a supportive employee assistance programme.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Breakfast Assistant in Durham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Indigo Durham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Indigo Durham
Don't be shy about reaching out to Hotel Indigo Durham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Breakfast Assistant in Durham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Indigo Durham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Indigo Durham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
