At a Glance
- Tasks: Deliver 5-star service and ensure smooth food and drink delivery.
- Company: Join a fun and engaging restaurant team at Hotel Indigo Chester.
- Benefits: Enjoy discounted stays, dining perks, and flexible shifts.
- Other info: Opportunity for career growth with fully funded apprenticeships.
- Why this job: Be the heart of guest experiences in a vibrant setting.
- Qualifications: Passionate about customer service and confident in engaging with guests.
The predicted salary is between 10 - 12 € per hour.
We’re looking for a passionate Breakfast Assistant to join our team on a casual basis. Our restaurants are fun, engaging places to work and they’re at the heart of our guests’ overall experience when staying with us. You’ll be front and centre of that stage, leading by example in all that you do. You’ll be responsible for exceeding guests’ experiences by delivering an efficient yet relaxed service that they won’t forget. You’ll be responsible for ensuring our customers have a great experience, making sure food and drinks arrive smoothly and efficiently. Taking pride in your work, you’ll ensure the bar and restaurant areas are well presented, clean and tidy.
Responsibilities
- Deliver 5‑star customer service and exceed guest expectations.
- Ensure smooth and efficient delivery of food and drinks.
- Maintain the bar and restaurant areas in a clean and tidy appearance.
- Engage with guests authentically, offering genuine conversations.
- Go the extra mile, paying attention to detail to deliver an exceptional service.
Qualifications
- Passionate and motivated to deliver excellent customer service.
- Confident, outgoing and naturally engaging.
- Ability to intuitively understand customer needs.
- Eligible to live and work in the United Kingdom (must provide documented evidence).
Benefits
- Heavily discounted staff room rates at all Castlebridge properties.
- 50% off your bill when you dine in one of our restaurants or bars.
- Fully funded apprenticeship programme.
- Cycle to work scheme.
- Healthcare cash plans – dental, optical, medical.
- Referral scheme.
- Flexible shift patterns and contracts for a 24/7 operation.
- Monthly colleague recognition through our 5‑Star Service rewards programme.
- Access to Wagestream financial wellbeing platform.
- Employee assistance programme.
- Internal communications hub.
Our Hotel Indigo Chester is located in historic Chester with rich cultural heritage and vibrant arts scene.
Breakfast Assistant (Casual) - Chester employer: Hotel Indigo Chester
Join our dynamic team at Hotel Indigo Chester, where we prioritise a fun and engaging work environment that places you at the heart of our guests' experiences. As a Breakfast Assistant, you'll enjoy flexible shift patterns, generous staff discounts, and opportunities for personal growth through our fully funded apprenticeship programme. With a focus on employee wellbeing and recognition, we ensure that every team member feels valued and empowered to deliver exceptional service in our vibrant, culturally rich location.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Assistant (Casual) - Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel Indigo Chester. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their fun and engaging environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering 5-star service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you take pride in your appearance, just like you would in maintaining the bar and restaurant areas.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality right from the start!
We think you need these skills to ace Breakfast Assistant (Casual) - Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and ready to engage with our guests!
Be Authentic:Use a friendly and conversational tone in your application. We value genuine connections, so don’t be afraid to let your personality come through in your writing.
Highlight Relevant Experience:Make sure to mention any previous roles where you’ve delivered excellent customer service. We love seeing how your past experiences can contribute to making our guests' experiences unforgettable.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Hotel Indigo Chester
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Breakfast Assistant entails. Familiarise yourself with the responsibilities like delivering 5-star customer service and maintaining a clean environment. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Since this role is all about exceeding guest expectations, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went the extra mile or engaged authentically with customers – this will demonstrate your suitability for the position.
✨Engage with Genuine Enthusiasm
During the interview, let your personality shine through! Be confident and outgoing, as these traits are essential for the role. Engage with your interviewer as if they were a guest, showcasing your ability to connect and communicate effectively.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how they measure success in the Breakfast Assistant role. It’s a great way to leave a lasting impression!
