At a Glance
- Tasks: Be the first point of contact for guests and deliver exceptional customer service.
- Company: Hotel Indigo Chester, a unique boutique hotel in a vibrant cultural hub.
- Benefits: Discounted stays, 50% off dining, flexible shifts, and career development opportunities.
- Other info: Enjoy a dynamic workplace with recognition programmes and financial wellbeing support.
- Why this job: Join a supportive team and create memorable experiences for guests in a buzzing environment.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Salary: £15,862.84 per annum
Hotel Indigo Chester is a unique boutique hotel located in a culturally rich neighbourhood. The city celebrates its history through various parades, festivals, and cultural events, making it a vibrant hub for creativity.
The Role:
- We have an exciting opportunity for a Night Receptionist to join our team.
- You’ll be the first point of contact for our guests, making a great first impression.
- Responsible for day-to-day reception duties, including administrative tasks and completing the daily night audit.
- Support the Front Office Department by dealing with guest queries and requests professionally and efficiently.
The Ideal Candidate:
- Enthusiastic with a passion for customer service.
- A natural problem-solver who can create memorable experiences for guests.
- Strong communicator with the ability to hold genuine conversations.
- Knowledge of the local neighbourhood to provide thoughtful recommendations.
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.
Benefits:
- Heavily discounted Staff Room Rates at all Castlebridge properties starting from £50 per night, with breakfast included.
- 50% off your bill when dining in our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a pay reduction.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans available from just £1 per week.
- Referral schemes for bringing friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle.
- Monthly colleague recognition through our 5-Star Service rewards programme.
- Use of Wagestream financial wellbeing platform for accessing pay as needed.
- Employee Assistance Programme offering free, confidential advice 24/7.
- An internal communications hub connecting you to colleagues and the wider group.
Night Receptionist - Chester, Cheshire employer: Hotel Indigo Chester
At Hotel Indigo Chester, we pride ourselves on being an exceptional employer that values creativity and individuality. Our vibrant work culture fosters a supportive environment where team members can thrive, with opportunities for personal growth through our fully funded apprenticeship programme and flexible shift patterns to suit your lifestyle. Enjoy unique benefits such as heavily discounted staff room rates, dining discounts, and a strong emphasis on employee wellbeing, making us the perfect place for those looking to make meaningful connections while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist - Chester, Cheshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Indigo Chester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Indigo Chester
Don't be shy about reaching out to Hotel Indigo Chester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist - Chester, Cheshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Indigo Chester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Indigo Chester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
