At a Glance
- Tasks: Keep the hotel running smoothly at night, welcoming guests and handling requests.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted stays, flexible hours, free meals, and wellness events.
- Other info: Great opportunity for career growth in a vibrant hospitality setting.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Friendly, detail-oriented, and reliable with a passion for guest service.
The predicted salary is between 22000 - 25000 € per year.
JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you'll be doing... Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
Night Team Member in Cardiff employer: Hotel Indigo Cardiff
At RBH, we pride ourselves on being a people-first employer, offering a vibrant work culture that values diversity, health, and wellbeing. As a Night Team Member, you'll enjoy a range of benefits including discounted hotel rates, flexible working arrangements, and opportunities for personal growth through course sponsorship. Join us in creating memorable experiences for our guests while being part of a team that celebrates individuality and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Show us your enthusiasm by expressing why you want to be part of our night team!
✨Tip Number 3
Prepare for the interview by practising common questions related to hospitality. Think about scenarios where you’ve provided excellent service or handled tricky situations. We love hearing about your experiences!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in joining our team and keeps you fresh in our minds.
We think you need these skills to ace Night Team Member in Cardiff
Some tips for your application 🫡
Show Your Night Owl Spirit:When writing your application, let us know why you're a natural night owl! Share any experiences that highlight your comfort and enthusiasm for working late hours. We want to see your passion for the night shift!
Be Friendly and Welcoming:Since you'll be the face of our hotel during the night, make sure to convey your friendly nature in your application. Use warm language and examples that showcase your ability to provide excellent service, even at 3 a.m.
Attention to Detail is Key:We love detail-oriented candidates! Highlight any experience you have with numbers or audits in your application. This will show us that you can handle the nightly reports and keep everything organised for the morning crew.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hotel Indigo Cardiff
✨Know the Night Shift
Familiarise yourself with the unique aspects of working night shifts. Understand the responsibilities of a Night Team Member, like handling late check-ins and managing guest requests. This will show your enthusiasm for the role and help you stand out.
✨Showcase Your People Skills
Since this role involves interacting with guests at odd hours, highlight your friendly and welcoming nature. Prepare examples of how you've provided excellent customer service in the past, especially during challenging situations.
✨Be Detail-Oriented
As a Night Team Member, you'll be responsible for night audits and reports. Brush up on your numerical skills and be ready to discuss how you ensure accuracy and attention to detail in your work. This will demonstrate your reliability and competence.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Think of examples where you've successfully collaborated with others or managed tasks on your own. Showing that you can thrive in both scenarios will make you a strong candidate.
