At a Glance
- Tasks: Serve food and drinks, create positive guest experiences, and maintain a clean dining area.
- Company: Join a vibrant hotel team focused on hospitality and guest satisfaction.
- Benefits: Enjoy discounted hotel stays, free meals, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth and social events.
- Why this job: Be part of a fun team, learn new skills, and make guests smile every day.
- Qualifications: Friendly attitude, clear communication, and a willingness to learn are key.
The predicted salary is between 20000 - 25000 £ per year.
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you'll be doing…
- Availability to work early morning on breakfast & Coffee Shop and evenings in our Bar & Restaurant, including weekends and event days.
- Barista Experience Desirable.
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people.
- Discounted hotel room rates for you and your friends & family on RBH & IHG Hotels.
- An additional day's holiday for your birthday.
- Enhanced Maternity, adoption & shared parental leave.
- Course Sponsorship.
- 50% F&B discount at RBH & IHG hotels.
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
- Hapi Benefits & FOR Cardiff discounts.
- Life Insurance.
- Employee Assistance Programme.
- Social and wellness events and activities all year round.
- Free meals on duty saving you over £1000 per year.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
F&B Team Member in Cardiff employer: Hotel Indigo Cardiff
Hotel Indigo Cardiff is an exceptional employer that values its team members, offering a vibrant work culture where every staff member plays a crucial role in creating memorable guest experiences. With opportunities for personal growth and development, employees are encouraged to share their local knowledge and passion for hospitality, making each day rewarding and engaging. Located in the heart of Cardiff, the hotel provides a unique chance to connect with guests while enjoying the dynamic atmosphere of the city.
