A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you'll be doing…
- Availability to work early morning on breakfast & Coffee Shop and evenings in our Bar & Restaurant, including weekends and event days.
- Barista Experience Desirable
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team‑focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people.
- Discounted hotel room rates for you and your friends & family on RBH & IHG Hotels
- An additional day's holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 50% F&B discount at RBH & IHG hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Hapi Benefits & FOR Cardiff discounts
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact.
