At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and maximise sales.
- Company: Join the vibrant Hotel Indigo Bath with a focus on guest satisfaction.
- Benefits: Enjoy discounted stays, dining perks, and a fully funded apprenticeship programme.
- Other info: Flexible shifts, recognition rewards, and a supportive work environment await you.
- Why this job: Be at the forefront of hospitality, creating memorable experiences for guests.
- Qualifications: Experience in hospitality and team leadership is essential.
The predicted salary is between 40000 - 40000 € per year.
We have a fantastic opportunity for an enthusiastic Front of House Manager to join our team. You'll be front and centre of our stage, leading your team to provide guests and visitors with a warm welcome and unparalleled service. Your number one priority is the customer experience and you will have a strong track record in motivating and leading a team, whilst also being prepared to roll up your sleeves and get stuck in!
You will be someone who likes to get to know people, be able to start authentic, genuine conversations and inspire our guests to create wonderful memories. As Front of House Manager, you will identify all opportunities to maximise sales whilst enhancing the guest experience and ensure the team does the same. You will be incredibly structured and encourage strong working relationships between all departments.
You'll be responsible for continually monitoring the quality of standards across all departments within the hotel on a daily basis, assisting our HODs in maintaining a smooth operation. Being responsible for looking after Reception, Concierge, Reservations and Nights, you'll have a big task on your hands so your attention to detail and organisational skills will need to be second to none.
We're looking for an experienced Front of House Manager that will inspire the team to put our guests at the heart of everything they do. You'll need experience working in a similar role within the hospitality industry, ideally within the Front of House department. You'll have led a team and be confident in communicating across all levels and supporting other HOD's with the smooth running of each department. Your daily priorities will change based on the needs of the business so being flexible and adaptable is a must for this role.
All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.
Front of House Manager - Bath employer: Hotel Indigo Bath
Join our vibrant team at Hotel Indigo Bath, where we prioritise a warm and welcoming atmosphere for both guests and staff. With competitive benefits like heavily discounted room rates, flexible shift patterns, and a fully funded apprenticeship programme, we are committed to your professional growth and work-life balance. Our supportive culture encourages recognition and collaboration, making it an ideal place for passionate individuals to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager - Bath
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Front of House Manager, you'll need to connect with guests and inspire your team. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Be ready to showcase your leadership experience. Think of specific examples where you've motivated a team or improved guest experiences. This will demonstrate your ability to lead effectively and adapt to changing priorities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our fantastic team at Hotel Indigo Bath. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Manager - Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Front of House role shine through. We want to see how much you care about providing a fantastic customer experience and how you can inspire your team to do the same!
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in hospitality and team leadership. We’re looking for specific examples that demonstrate your ability to motivate others and maintain high standards across departments.
Be Authentic:In your cover letter, be yourself! We love genuine conversations, so share your story and what makes you unique. This is your chance to connect with us on a personal level and show how you can create wonderful memories for our guests.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Indigo Bath
✨Know the Company Inside Out
Before your interview, take some time to research the hotel and its values. Understand their approach to customer service and how they create memorable experiences for guests. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you inspire others and maintain a positive work environment.
✨Demonstrate Flexibility and Adaptability
The hospitality industry is fast-paced and ever-changing. Be prepared to discuss situations where you've had to adapt quickly to new challenges or changing priorities. Highlight your organisational skills and how you manage multiple tasks while ensuring high standards of service.
✨Engage with Authenticity
During the interview, focus on building a genuine connection with your interviewers. Practice starting authentic conversations and showcasing your personality. Remember, they’re looking for someone who can create wonderful memories for guests, so let your passion for hospitality shine through!
