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- Tasks: Be the friendly face of our hotel, ensuring guests feel welcomed and cared for.
- Company: Join Limited Edition Hotels, part of the Leonardo Hotels family.
- Benefits: Enjoy special room rates, recognition schemes, and wellness activities.
- Other info: Dynamic team environment with ongoing training and clear career progression.
- Why this job: Make a real difference in guests' experiences while growing your career in hospitality.
- Qualifications: Passionate about guest care, with strong organisational and communication skills.
The predicted salary is between 20000 - 25000 ÂŁ per year.
LMG - The Rex is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.
The Receptionist will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
If you’re our ideal Receptionist, you will:
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Some of the perks our Front Office Casual Receptionist could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Front Office Casual Receptionist? We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Front Office Casual Receptionist employer: Hotel Gotham Limited
Contact Detail:
Hotel Gotham Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Casual Receptionist
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out LMG - The Rex online. Familiarise yourself with their values and what makes them unique. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first face guests see, so role-play common scenarios with friends or family. This will help you feel more confident and ready to deliver that 5-star treatment.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the hotel culture and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Leonardo Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Front Office Casual Receptionist
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your warm and friendly personality shine through. Remember, as a Receptionist, you'll be the first face our guests see, so make sure your application reflects that welcoming vibe.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. Highlight any relevant experience in guest care or hospitality, and don’t forget to mention your organisational skills!
Be Passionate and Creative: We love new ideas! In your application, share any unique suggestions you have for enhancing guest experiences or improving front office operations. Show us your passion for making a difference in the hospitality industry.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly and efficiently. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Hotel Gotham Limited
✨Show Your Warmth
As a Front Office Casual Receptionist, your personality is key! Make sure to showcase your warm and friendly nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate that you can create a welcoming atmosphere.
✨Know the Company
Familiarise yourself with Limited Edition and Leonardo Hotels. Understand their mission, values, and what makes them unique. Being able to discuss how you align with their vision will show your genuine interest in the role and the company.
✨Highlight Your Organisational Skills
The role requires top-notch organisational skills, so be ready to share examples from your past experiences. Talk about how you've managed busy situations or multitasked effectively, ensuring everything runs smoothly—just like you would at the reception desk!
✨Prepare Local Recommendations
Since you'll be offering guidance and local recommendations to guests, come prepared with a few suggestions for popular attractions or hidden gems in the area. This shows initiative and that you're ready to provide that 5-star treatment right from the start!