Room Attendent - Manchester

Room Attendent Hotel Football 12.71 Location Description

Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families to corporate guests and foodies.

With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities, and versatile event spaces, all designed to take the experience to the next level.

As part of the Tribute Portfolio by Marriott, Hotel Football stands among a collection of independent hotels known for their character, creativity, and connection to the community. The partnership allows guests to enjoy the individuality and energy that define Hotel Football, alongside the global recognition and benefits of Marriott Bonvoy.

The culture of Hotel Football is what truly sets it apart. We believe in delivering world-class, welcoming service, where guests can relax as if they were at home, while still receiving top-class treatment from our passionate and dedicated team.

Job Description

As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.

About the role:

• Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
• Make beds, change linens, and ensure all amenities are replenished with keen attention to detail.
• Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
• Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
• Report any maintenance issues or damage promptly to the appropriate department.
• Respond promptly to guests' requests and meet their needs, demonstrating our commitment to providing exceptional service.
• Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
• Collaborate with other team members to ensure efficient and smooth operations.

Benefits

• Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
• Onsite Sports Facilities : including access to gym facilities and a football pitch, free for team members to use.
• Gym Membership Discounts : Unlock exclusive savings to enhance your fitness journey at a local gym.
• Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
• Employee Discount Rates : As a Hotel Football team member, you get exclusive access to unbeatable travel discounts at our hotels.
• Explore by Marriott Bonvoy: Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of Hotel Football and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.