At a Glance
- Tasks: Supervise daily restaurant operations and ensure exceptional guest experiences.
- Company: Join the vibrant team at Hotel Football, a unique venue with a passion for hospitality.
- Benefits: Enjoy free meals, gym access, travel discounts, and more perks!
- Other info: Flexible shifts and opportunities for career growth in a supportive team.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in a supervisory role and a love for delivering great service.
The predicted salary is between 24000 - 30000 £ per year.
Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities, and versatile event spaces, all designed to take the experience to the next level. As part of the Tribute Portfolio by Marriott, Hotel Football stands among a collection of independent hotels known for their character, creativity, and connection to the community. The culture of Hotel Football is what truly sets it apart. We believe in delivering world-class, welcoming service, where guests can relax as if they were at home, while still receiving top-class treatment from our passionate and dedicated team.
As Restaurant Supervisor, in Cafe Football you’ll play a key role in the smooth operation of the Hotel's dining experience. You’ll support the leadership team in overseeing daily service, ensuring that both guests and team members enjoy a positive, professional and memorable environment.
Responsibilities:- Supervise the daily operations of breakfast, lunch, dinner over a variety of shifts.
- Lead by example, delivering exceptional service and motivating your team to do the same.
- Assist with training and onboarding of new team members.
- Ensure high standards of hygiene, health and safety, and compliance with food safety regulations.
- Coordinate with the kitchen and front-of-house teams to ensure smooth, timely service.
- Handle guest feedback efficiently and professionally, resolving issues where appropriate.
- Assist with stock control, ordering, and waste reduction.
- Support with rota management and team scheduling where required.
- Previous experience in a supervisory or team leader role within a food and beverage environment.
- Passion for hospitality and delivering memorable guest experiences.
- Strong organisational and communication skills.
- Hands-on, team-focused, and guest-oriented.
- Flexibility to work across different shifts, including mornings, evenings and weekends.
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Onsite Sports Facilities: including access to gym facilities and a football pitch, free for team members to use.
- Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey at a local gym.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
- Refer a Friend Scheme: Share the greatness of Hotel Football and enjoy bonuses for every new recruit.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Restaurant Supervisor - Stretford, Greater Manchester employer: Hotel Football
Hotel Football is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to deliver world-class service while enjoying a supportive environment. Located in Stretford, Greater Manchester, employees benefit from unique perks such as free meals on duty, access to onsite sports facilities, and exclusive travel discounts through Marriott Bonvoy, all contributing to personal and professional growth opportunities. With a strong emphasis on teamwork and employee well-being, Hotel Football stands out as a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor - Stretford, Greater Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hotel Football's vibe online. Understanding their values and how they treat guests can help you tailor your responses and show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality.
✨Tip Number 3
Show off your passion for food and service! During the interview, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to delivering memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Restaurant Supervisor - Stretford, Greater Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion for delivering memorable guest experiences, as this is what we value at Hotel Football.
Tailor Your Application:Make sure to customise your application to reflect the role of Restaurant Supervisor. Highlight your supervisory experience and any relevant skills that align with our job description. We want to see how you can contribute to our team!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Use clear language and structure your application well. This shows us that you can communicate effectively, which is key in our fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at Hotel Football
✨Know the Venue
Before your interview, take some time to research Hotel Football and its unique offerings. Familiarise yourself with their dining experience and the atmosphere they aim to create. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Restaurant Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to deliver exceptional service and how you can inspire others to do the same.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest feedback and team dynamics. Think of specific scenarios where you resolved issues effectively or improved service quality. This will demonstrate your hands-on approach and commitment to guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the environment is the right fit for you.
