At a Glance
- Tasks: Be the hotel's ambassador, ensuring guests feel welcome and safe.
- Company: Join a vibrant hotel team in Manchester with a focus on quality service.
- Benefits: Enjoy free meals, gym access, travel discounts, and more perks.
- Other info: Great opportunities for personal development and team collaboration.
- Why this job: Perfect for those who love hospitality and want to grow in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 29000 £ per year.
Responsibilities
- Be the hotel's ultimate ambassador, representing our brand with flair and charm.
- Have a professional and polished look by following our grooming policy.
- Keep our hotel safe and secure by always complying with our Security and Health & Safety policies.
- Pay attention to the little things, have a passion for quality, and maintain high standards.
- Embrace training and coaching, stay organised, and multitask like a pro.
- Work well under supervision, be a polite and helpful team player to colleagues and guests, and welcome feedback with open arms.
- Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
- Bring your A-game in spoken and written English to interact with our diverse clientele.
- Let guest feedback guide us in continually improving our experiences.
- Always be on the lookout for ways to expand your knowledge and skills, and collaborate with leaders to create the best office practices.
Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Onsite Sports Facilities: including access to gym facilities and a football pitch, free for team members to use.
- Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey at a local gym.
- Food & Beverage Discounts: Enjoy discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to travel discounts at our hotels.
- Explore by Marriott Bonvoy: Team Member travel rates across Marriott International hotels worldwide, plus discounts on F&B, spa treatments, and retail.
- Refer a Friend Scheme: Bonuses for every new recruit.
- Long Service Incentives: Rewards and recognition for loyalty over the years.
- Employee Assistance Programme: Support and guidance for well-being.
Hotel Receptionist - Manchester employer: Hotel Football
Join our vibrant team as a Hotel Receptionist in Manchester, where we pride ourselves on creating a supportive and dynamic work environment. With benefits like free meals on duty, gym access, and exclusive travel discounts, we ensure our employees feel valued and motivated. Our commitment to training and development means you'll have ample opportunities for personal growth while being part of a friendly team that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Football. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Football
Don't be shy about reaching out to Hotel Football directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Football and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Football
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
