At a Glance
- Tasks: Welcome guests with warmth and ensure a winning experience at our hotel.
- Company: Join Hotel Football, part of the Tribute Portfolio by Marriott.
- Benefits: Enjoy free meals, gym access, travel discounts, and more.
- Other info: Great opportunities for growth in a supportive team environment.
- Why this job: Be the face of our brand and make every guest feel special.
- Qualifications: Strong communication skills and a friendly attitude are essential.
The predicted salary is between 22000 - 26000 £ per year.
Hotel Football, part of the Tribute Portfolio by Marriott, is seeking a passionate and dedicated Receptionist to join our Front of House squad. As a Receptionist, you will provide the first warm and inviting welcome to guests, ensuring every stay is a winning experience. You will collaborate with colleagues to maintain smooth operations and deliver top‑class customer service. In return for your dedication and hard work, we offer a competitive salary, ongoing training opportunities, and a supportive team environment.
What we’re looking for:
- Be the hotel’s ultimate ambassador and represent our brand with flair and charm.
- Maintain a professional and polished look by following the grooming policy.
- Ensure hotel safety by complying with Security and Health & Safety policies.
- Pay attention to detail, maintain high quality standards.
- Embrace training and coaching, stay organized, and multitask efficiently.
- Work well under supervision, be a polite and helpful team player, and welcome feedback.
- Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
- Have strong spoken and written English to interact with diverse clientele.
- Use guest feedback to continually improve experiences.
- Seek opportunities to expand knowledge, collaborate with leaders, and create best practices.
Benefits:
- Free Meals on Duty: Fuel your success with free meals during your work hours.
- On‑site Sports Facilities: Including gym and football pitch access free for team members.
- Gym Membership Discounts: Unlock exclusive savings to enhance fitness journey.
- Food & Beverage Discounts: Enjoy discounts at restaurants and bars.
- Employee Discount Rates: Access unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Benefit from team member travel rates worldwide, plus discounts on food, beverage, spa and retail.
- Refer a Friend Scheme: Earn bonuses for every new recruit.
- Long Service Incentives: Honor commitment with rewards and recognition.
- Employee Assistance Programme: Support and guidance when life throws a curveball.
Hotel Receptionist in Manchester employer: Hotel Football
Hotel Football, part of the Tribute Portfolio by Marriott, is an exceptional employer that prioritises employee well-being and growth. With a vibrant work culture that encourages collaboration and offers extensive training opportunities, team members enjoy a range of benefits including free meals, gym access, and exclusive travel discounts. Located in a dynamic environment, we foster a supportive atmosphere where every receptionist can thrive as an ambassador for our brand, ensuring each guest's experience is memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hotel Football. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hotel Football
Don't be shy about reaching out to Hotel Football directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hotel Football and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hotel Football
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
