At a Glance
- Tasks: Be the friendly face of Hotel Football, welcoming guests and ensuring their stay is unforgettable.
- Company: Join the vibrant team at Hotel Football, where passion meets hospitality.
- Benefits: Enjoy free meals, gym access, travel discounts, and a supportive work environment.
- Other info: Be part of a winning team that values dedication and celebrates success.
- Why this job: Kickstart your career in a fun, dynamic setting with opportunities for growth.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 28000 - 30000 £ per year.
Launched in 2015, Hotel Football is a hotel which has something for everyone, from football fanatics and families to corporate guests and foodies. With views over Old Trafford, Hotel Football offers a winning medley of contemporary design, excellent facilities, and versatile event spaces, all designed to take the experience to the next level. As part of the Tribute Portfolio by Marriott, Hotel Football stands among a collection of independent hotels known for their character, creativity, and connection to the community.
The culture of Hotel Football is what truly sets it apart. We believe in delivering world-class, welcoming service, where guests can relax as if they were at home, while still receiving top-class treatment from our passionate and dedicated team.
As a Receptionist, you'll be our star striker, making the crucial first impression on our guests with a warm and inviting welcome. Your mission: to deliver top-notch customer service and ensure every guest's stay is a winning one. You'll team up with our talented Front of House squad to tackle any challenges that come our way and keep the game running smoothly.
What we're looking for:
- Be the hotel's ultimate ambassador, representing our brand with flair and charm.
- Have a professional and polished look by following our grooming policy.
- Keep our hotel safe and secure by always complying with our Security and Health & Safety policies.
- Pay attention to the little things, have a passion for quality, and maintain high standards.
- Embrace training and coaching, stay organised, and multitask like a pro.
- Work well under supervision, be a polite and helpful team player to colleagues and guests, and welcome feedback with open arms.
- Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
- Bring your A-game in spoken and written English to interact with our diverse clientele.
- Let guest feedback guide us in continually improving our experiences.
- Always be on the lookout for ways to expand your knowledge and skills, and collaborate with leaders to create the best office practices.
Ready to kick off your career with Hotel Football? Apply now and join us on the journey to victory!
Benefits include:
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Onsite Sports Facilities: including access to gym facilities and a football pitch, free for team members to use.
- Gym Membership Discounts: Unlock exclusive savings to enhance your fitness journey at a local gym.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels.
- Explore by Marriott Bonvoy: Fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail.
- Refer a Friend Scheme: Share the greatness of Hotel Football and enjoy bonuses for every new recruit.
- Long Service Incentives: Special rewards and recognition for your loyalty over the years.
- Employee Assistance Programme: Support and guidance when life throws its curveballs.
Hotel Receptionist employer: Hotel Football
At Hotel Football in Manchester, we pride ourselves on being an exceptional employer that values creativity and dedication in our culinary team. As a Chef De Partie, you'll enjoy a vibrant work culture with numerous benefits, including free meals on duty, gym facilities, and exclusive travel discounts, all while contributing to unforgettable dining experiences on match days. We are committed to your growth, offering training opportunities and long service incentives to celebrate your loyalty and hard work.
