At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a vibrant and inclusive hospitality brand.
- Benefits: Competitive pay, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy a supportive environment with sustainability initiatives and community involvement.
- Why this job: Make a difference in guest experiences while working with great food and drink.
- Qualifications: No prior experience needed; just bring your passion for service!
The predicted salary is between 20000 - 25000 £ per year.
Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.
In this role you will be the face of the restaurant, helping control the flow and communicating with the kitchen and restaurant management to ensure a smooth dining experience for our guests.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
In addition to competitive rates of pay, we offer:
- Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted friends and family room rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded apprenticeship programmes that support you in developing your career.
- High street discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare cash plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wagestream - a tool for everyday life that lets you track your wages in real time, stream up to 50% of the money you've already earned, learn easy tips to manage your money better and save direct from your salary.
- Complimentary stays on your 1st, 3rd and 5th anniversary with dinner, bed & breakfast.
We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels, achieved by everyone in the hotel focusing on the waste we produce, championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/Waitress Hotels employer: Hotel Du Vin
At Hotel du Vin Newcastle, we pride ourselves on being an exceptional employer that values flexibility, employee growth, and a vibrant work culture. With competitive pay, extensive benefits including discounted stays and dining, and fully funded apprenticeship programmes, we empower our team to thrive in their careers while enjoying a supportive environment. Join us to be part of a brand that champions sustainability and community, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress Hotels
✨Tip Number 1
Get to know the venue! Before your interview, pop into Hotel du Vin Newcastle and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be the face of the restaurant. Role-play with friends or family to nail down how to handle different customer scenarios and keep that smile shining.
✨Tip Number 3
Dress to impress! When you show up for your interview, wear something smart-casual that reflects the brand's style. It’ll help you make a great first impression and show you’re ready to represent Hotel du Vin.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about perks and benefits right there, so you can highlight what excites you during the interview.
We think you need these skills to ace Waiter/Waitress Hotels
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A little bit of charm and enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress at Hotel du Vin. Highlight any relevant experience you have in hospitality and how it aligns with our values. This shows us that you’re genuinely interested in being part of our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there.
How to prepare for a job interview at Hotel Du Vin
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and knowledge, which is crucial for a role where you'll be the face of the restaurant.
✨Show Off Your People Skills
As a waiter or waitress, communication is key. Prepare examples of how you've successfully interacted with customers in the past. Whether it’s resolving complaints or providing excellent service, showcasing your people skills will impress the interviewers.
✨Flexibility is Your Friend
Since the job requires working various shifts, be ready to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this flexibility can set you apart from other candidates.
✨Emphasise Your Team Spirit
Working in a restaurant means being part of a team. Share experiences where you collaborated with others to ensure a smooth dining experience. This will demonstrate that you understand the importance of teamwork in delivering great guest experiences.
