At a Glance
- Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
- Company: Join Hotel du Vin, a vibrant and welcoming hospitality brand.
- Benefits: Competitive pay, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy perks like discounted stays, wellness initiatives, and a supportive team culture.
- Why this job: Make unforgettable memories for guests while developing your skills in a fun environment.
- Qualifications: Passion for customer service; experience is a bonus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Rate of Pay / Hours: 12.80/16 hours
Contract: Part Time
Location: Hotel Du Vin Newcastle
In this role you will be the face of the restaurant, helping control the flow and communicating with the Kitchen and restaurant management to ensure a smooth dining experience for our guests.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days, offering great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.
Experience isn't a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a F&B Management role - we actively encourage internal development and progression.
In addition to competitive rates of pay, we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from 5 per month.
- Referral schemes that pay up to 1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with neurological conditions.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy, mostly from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested? Click Apply Now.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Waiter/ Waitress, Hotel Du Vin - Newcastle employer: Hotel Du Vin
Hotel du Vin Newcastle is an exceptional employer that prioritises employee growth and satisfaction, offering flexible working hours and a supportive work culture. With competitive pay, extensive benefits including discounted stays, high street discounts, and fully funded apprenticeships, we empower our team to develop their skills and advance their careers in the hospitality industry. Join us to create unforgettable experiences for our guests while enjoying a vibrant workplace that values sustainability and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress, Hotel Du Vin - Newcastle
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a coffee or a meal. This way, you can chat with staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different situations with guests. Role-play with a friend or family member to boost your confidence. Remember, it's all about making those unforgettable memories for guests!
✨Tip Number 3
Be ready to show your passion! During the interview, share why you love hospitality and what makes you excited about working at Hotel du Vin. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer. Don’t miss out on being part of something special!
We think you need these skills to ace Waiter/ Waitress, Hotel Du Vin - Newcastle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see that you’re excited about the role and ready to create unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Mention any previous roles in hospitality or customer service, even if they’re not directly related. We love seeing how your unique background can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Waiter/Waitress position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there!
How to prepare for a job interview at Hotel Du Vin
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes or drinks offered at Hotel du Vin. Being able to discuss the food and drink options confidently will impress your interviewers and show your passion for providing great customer service.
✨Showcase Your People Skills
As a waiter or waitress, communication is key. Prepare examples of how you've successfully interacted with customers in the past, whether it’s resolving issues or creating a memorable dining experience. This will highlight your ability to connect with guests and enhance their experience.
✨Demonstrate Flexibility and Willingness to Learn
Since the role requires working various shifts, express your flexibility and eagerness to learn new skills. Mention any previous experiences where you adapted to changing situations or took on new responsibilities, as this aligns with the hotel's commitment to internal development.
✨Emphasise Teamwork
Working in a restaurant means being part of a team. Share examples of how you've collaborated with others in a fast-paced environment. Highlighting your ability to work well with kitchen staff and management will show that you understand the importance of teamwork in delivering excellent service.
