Waiter/ Waitress, Hotel Du Vin
Waiter/ Waitress, Hotel Du Vin

Waiter/ Waitress, Hotel Du Vin

Stratford-upon-Avon Full-Time No home office possible
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Hotel Du Vin

At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Hotel Du Vin, known for creating unforgettable guest memories with top-notch food and drink.
  • Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and fully funded apprenticeships.
  • Why this job: This role offers career growth, a vibrant culture, and the chance to make a real difference.
  • Qualifications: No specific qualifications required; just a passion for great service and teamwork.
  • Other info: We promote sustainability and offer wellness initiatives, plus instant pay access through Wagestream.

Job Title, Brand

Salary – Hours Per Week Type of Contract Location

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.

In this role you will be the face of the restaurant, you\’ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\’ll help you be \’The Difference\’ between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

In addition to competitive rates of pay we offer:

  • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
  • Discounted Friends and Family Room Rate with 50% off best available rate.
  • 35% off your bill when you dine in our Brasseries and Bistros
  • Fully funded Apprenticeship programmes that support you in developing your career
  • High Street Discounts on a range of high street shops, experiences, holidays and much much more
  • Cycle to work scheme – save up to 40% on a wide range of bikes
  • Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
  • Referral schemes that pay up to £1500 (just for getting your mates jobs!)
  • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
  • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
  • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
  • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
  • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
  • Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals:

  • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
  • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
  • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
  • Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Waiter/ Waitress, Hotel Du Vin employer: Hotel Du Vin

Hotel Du Vin is an exceptional employer that prioritises employee growth and satisfaction, offering nationally recognised apprenticeships and a clear path for career progression into F&B Management roles. With a vibrant work culture that values flexibility, competitive pay, and a range of unique benefits including discounted stays and wellness initiatives, employees are empowered to create unforgettable experiences for guests while enjoying a supportive and dynamic environment.
Hotel Du Vin

Contact Detail:

Hotel Du Vin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ Waitress, Hotel Du Vin

✨Tip Number 1

Familiarise yourself with the Hotel Du Vin brand and its values. Understanding their commitment to guest experiences and sustainability will help you align your answers during the interview, showing that you're a great fit for their team.

✨Tip Number 2

Be prepared to discuss your flexibility regarding shifts. Since the role requires working evenings and weekends, demonstrating your willingness to adapt to various schedules can set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience in hospitality or customer service. Even if it's not directly related, showcasing your ability to handle fast-paced environments and communicate effectively will be beneficial.

✨Tip Number 4

Express your interest in career development opportunities. Mentioning your enthusiasm for the apprenticeship programmes and potential progression into F&B Management can demonstrate your long-term commitment to the company.

We think you need these skills to ace Waiter/ Waitress, Hotel Du Vin

Excellent Communication Skills
Customer Service Orientation
Teamwork
Time Management
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Adaptability
Knowledge of Food and Beverage
Cash Handling Skills
Sales Skills
Positive Attitude
Ability to Work Under Pressure
Flexibility in Working Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry. Focus on any previous roles as a waiter or waitress, and emphasise skills like communication, teamwork, and customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality sector. Mention why you want to work at Hotel Du Vin specifically and how you can contribute to creating memorable guest experiences.

Highlight Flexibility: Since the role requires working various shifts, make sure to mention your availability and willingness to work evenings and weekends. This shows that you are adaptable and ready to meet the needs of the restaurant.

Show Enthusiasm for Development: Express your interest in career progression and training opportunities. Mention any relevant qualifications or your eagerness to participate in the apprenticeship programmes offered by Hotel Du Vin.

How to prepare for a job interview at Hotel Du Vin

✨Know the Menu

Familiarise yourself with the menu and any special dishes or drinks offered by Hotel Du Vin. Being able to discuss the food and drink options confidently will impress your interviewers and show your enthusiasm for the role.

✨Demonstrate Flexibility

Since the job requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, as this flexibility is crucial for the restaurant's operation.

✨Showcase Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Emphasise your ability to handle difficult situations and ensure a positive dining experience for guests, as this is key to the role.

✨Express Interest in Career Development

Mention your eagerness to grow within the company and take advantage of the training and apprenticeship opportunities offered. This shows that you are committed to your career and see a future with Hotel Du Vin.

Waiter/ Waitress, Hotel Du Vin
Hotel Du Vin
Location: Stratford-upon-Avon
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