Waiter/ Waitress in Edinburgh

Waiter/ Waitress in Edinburgh

Edinburgh Full-Time No working from home possible
Hotel Du Vin

At a Glance

  • Tasks: Be the face of our restaurant, ensuring a smooth dining experience for guests.
  • Company: Join Malmaison, a vibrant brand known for unforgettable dining experiences.
  • Benefits: Enjoy flexible shifts, discounted stays, high street discounts, and fully funded apprenticeships.
  • Other info: We promote sustainability and offer wellness activities throughout the year.
  • Why this job: Make memories with guests while developing your career in a supportive environment.
  • Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
Job Description OTE up to £13.90 per hour, flexible working hours, full or part‑time, full uniform provided, training and development opportunities. Responsibilities: You will be the face of the restaurant, helping to control the flow of guests and communicating with the kitchen and restaurant management to ensure a smooth and controlled dining experience. Qualifications: Experience is not a requirement; a passion for great customer service and a willingness to learn new skills are essential. Benefits: Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality, with rooms from £65 per night. Discounted friends and family room rate with 50% off best available rate. 35% off your bill when you dine in our Brasseries and Bistros. Fully funded apprenticeship programmes that support career development. High street discounts on a range of shops, experiences, holidays and more. Cycle to work scheme – save up to 40% on a wide range of bikes. Healthcare cash plans – dental, optical, medical and more available from £5 per month. Referral schemes that pay up to £1500 for bringing in new staff. Comfortable uniform that matches modern hospitality standards. Wellness and national campaign days calendar promoting activities such as pay‑day lunches, national popcorn day, mental health awareness week, and more. Instant access to pay through Wagestream, allowing real‑time wage tracking and partial early access. Complimentary stays on your first, third and fifth anniversaries with dinner, bed

Waiter/ Waitress in Edinburgh employer: Hotel Du Vin

At Malmaison, we pride ourselves on being an exceptional employer, offering a vibrant work culture where passion for customer service is celebrated. With flexible shift patterns, comprehensive training programmes, and numerous employee benefits including discounted stays and high street discounts, we empower our team to grow and thrive in their careers. Join us in creating unforgettable experiences for our guests while enjoying a supportive environment that values your contributions and well-being.

Hotel Du Vin

Contact Details:

Hotel Du Vin Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Waiter/ Waitress in Edinburgh

Tip Number 1

Familiarise yourself with the Malmaison brand and its values. Understanding their commitment to customer service and sustainability will help you align your responses during the interview, showing that you're genuinely interested in being part of their team.

Tip Number 2

Prepare to discuss your passion for customer service. Think of specific examples from your past experiences where you went above and beyond for a guest or learned something new that improved your service skills.

Tip Number 3

Be ready to demonstrate your flexibility regarding shifts. Since the role requires working evenings and weekends, expressing your willingness to adapt your schedule can make you a more attractive candidate.

Tip Number 4

Show enthusiasm for the training and development opportunities available. Mentioning your interest in the apprenticeship programmes can highlight your commitment to growing within the company and advancing your career.

We think you need these skills to ace Waiter/ Waitress in Edinburgh

Customer Service Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Multitasking
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights any relevant experience in customer service or hospitality. Even if you don't have direct experience as a waiter or waitress, emphasise skills like communication, teamwork, and a positive attitude.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your willingness to learn. Mention why you want to work at Malmaison specifically and how you can contribute to creating memorable experiences for guests.

Highlight Flexibility:Since the role requires working various shifts, make sure to mention your availability and flexibility in your application. This shows that you are adaptable and willing to meet the needs of the restaurant.

Show Enthusiasm for Development:Express your interest in the career training and apprenticeship opportunities offered by Malmaison. Highlight your eagerness to grow within the company and develop your skills in the food and beverage industry.

How to prepare for a job interview at Hotel Du Vin

Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences, even if they are not directly related to waiting tables, that demonstrate your ability to connect with people and create memorable experiences.

Be Prepared to Discuss Flexibility

Since the role requires working various shifts, be ready to discuss your availability and flexibility. Highlight your willingness to work evenings and weekends, as this is crucial for the restaurant's busy periods.

Ask About Training Opportunities

Inquire about the training and development programmes offered, such as apprenticeships. This shows your eagerness to learn and grow within the company, aligning with their focus on internal development and progression.

Demonstrate Teamwork Skills

As a waiter or waitress, you'll need to work closely with kitchen staff and management. Share examples of how you've successfully collaborated in a team environment, showcasing your communication skills and ability to maintain a smooth dining experience.