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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join Hotel du Vin, a vibrant and passionate hospitality brand.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Other info: Opportunities for progression and a supportive work environment.
- Why this job: Make guests smile every day while developing your career in hospitality.
- Qualifications: A passion for service and a natural charm for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Type of contract: Permanent, 40 hours a week
Location: Stratford
We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin. You will be the face of our hotel, get paid for doing what you love, learn something new and make a career for life with Hotel du Vin. You must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.
As a Receptionist, you are the first and last person our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. High standards will be second nature to you. You love people and making guests smile every day. You want to be part of something different, working with the best food, drink and a brand you will be proud of. At Hotel du Vin, we create memories that the guest will never forget.
This could be the next step into a Supervisory position within Hotel du Vin – we actively encourage internal development and progression. Candidates for this position will have the opportunity to enrol on our apprenticeship scheme after they have completed their probationary period.
Benefits:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Receptionist in Stratford-upon-Avon employer: Hotel Du Vin
Contact Detail:
Hotel Du Vin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hotel du Vin. Understand their values, what makes them tick, and how they create those unforgettable guest experiences. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to demonstrate your natural hospitality charm. Role-play common scenarios with friends or family to get comfortable handling queries and making guests feel welcome.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Hotel du Vin with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company!
We think you need these skills to ace Receptionist in Stratford-upon-Avon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off that friendly charm and passion for hospitality that makes you a perfect fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've made guests smile or handled queries in the past – it’ll make your application stand out!
Keep It Professional: While we love a bit of personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. First impressions count, and we want to see that high standard from the get-go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy, and you’ll get all the info you need about the role and our amazing benefits. Plus, it shows us you’re serious about joining the Hotel du Vin family!
How to prepare for a job interview at Hotel Du Vin
✨Know the Hotel Inside Out
Before your interview, take some time to research Hotel du Vin. Familiarise yourself with their values, services, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your People Skills
As a receptionist, your ability to connect with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s day better – these stories will resonate well during your interview.
✨Dress to Impress
First impressions matter, especially in hospitality. Choose an outfit that reflects the professional yet friendly atmosphere of Hotel du Vin. Aim for smart-casual attire that shows you care about your appearance while still being approachable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or the apprenticeship scheme mentioned in the job description. This demonstrates your enthusiasm for the role and your desire to grow within the company.