At a Glance
- Tasks: Oversee hotel operations at night, ensuring guest satisfaction and maintaining brand standards.
- Company: Join the vibrant team at Hotel du Vin in Stratford-upon-Avon.
- Benefits: Competitive pay, paid breaks, meals on duty, and flexible shift patterns.
- Other info: Opportunities for career progression and nationally recognised apprenticeships available.
- Why this job: Make a difference in guest experiences while working in a dynamic environment.
- Qualifications: Experience in hospitality and night shifts preferred; excellent communication skills required.
The predicted salary is between 27000 - 28000 £ per year.
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
As guests sleep soundly in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night. You will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate. You will be cleaning public areas and preparing meeting and event spaces ready for the next day.
You will be assisting guests with their luggage, dealing with any enquiries, and carrying out nightly Health and Safety audits. You will be organised and an excellent communicator. Experience of working in a similar role is beneficial and experience of night shift work is essential.
We are open 7 days a week, 365 days a year and need people to work a range of shifts and days, which means we can offer great flexibility if required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training, we offer nationally recognised apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences. Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.
In addition to competitive rates of pay we offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it's earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Night Porter - Stratford-upon-avon employer: Hotel Du Vin
At Hotel du Vin Stratford-upon-Avon, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment where our Night Porters play a crucial role in delivering outstanding guest experiences. With competitive pay, flexible shift patterns, and opportunities for career progression through nationally recognised apprenticeships, we are committed to fostering employee growth and well-being. Our unique benefits, including discounted stays, wellness initiatives, and a focus on sustainability, make us a standout choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Stratford-upon-avon
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into the hotel for a coffee. You never know who might have a lead on a Night Porter position!
✨Tip Number 2
Be ready to showcase your skills! When you get that interview, be prepared to talk about your experience and how you can keep things running smoothly during the night shift.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp when you show up for your interview. It shows you care about the role and the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there!
We think you need these skills to ace Night Porter - Stratford-upon-avon
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the Night Porter role and what makes you a great fit.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. If you've worked night shifts or in hospitality before, mention it! We love seeing how your background aligns with what we’re looking for.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your skills and experiences that relate directly to the Night Porter position. No need for fluff!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hotel Du Vin
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities like managing guest expectations, overseeing the Food & Beverage Department, and conducting Health and Safety audits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Night Porter, excellent communication is key. Prepare examples of how you've effectively communicated with guests or team members in past roles. Think about times when you resolved issues or made someone feel welcome. This will demonstrate your ability to handle guest interactions smoothly.
✨Highlight Your Organisational Skills
Being organised is crucial for this role, especially during night shifts. Bring up any experiences where you had to manage multiple tasks at once, like cleaning public areas while assisting guests. This will show that you can keep everything running like clockwork, even when things get busy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about shift patterns, training opportunities, or how the hotel maintains its high standards. This shows your enthusiasm for the position and helps you gauge if the job is the right fit for you.
